By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-business
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Job Description:
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
As a Manager, Solution Advisors CDI & Quality , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Leading and developing Solution Advisors supporting both Inpatient (IP) CDI, Outpatient (OP) CDI and Quality product customer engagements.
Driving team performance and accountability to achieve customer satisfaction, adoption, retention, and operational objectives.
Partnering closely with Sales, Customer Success, Product Management, Clinical Services, and Executive Leadership to align customer strategies and deliver exceptional outcomes.
Establishing and executing customer success strategies that promote best practices, solution optimization, and long-term customer value realization.
Supporting team members in resolving complex customer challenges, escalations, and opportunities related to implementation, training, workflow adoption, NLU capabilities, clinical content, and product utilization.
Providing coaching, mentorship, and professional development to cultivate a high-performing, customer-focused organization.
As a CDI and Quality SME you will identifying trends, risks, and opportunities across the customer base and driving proactive plans to improve customer outcomes and business performance.
Serving as a trusted advisor to healthcare executives and clinical leaders, helping customers achieve strategic, operational, and financial objectives.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Option 1
Bachelor's degree or higher (completed and verified prior to start) from an accredited institution and 8 years of healthcare industry experience with a focus on Clinical Documentation Integrity (CDI), healthcare technology, revenue cycle, clinical informatics, or related…