Position Title: IT Systems Administrator
Company Conformance Statement
In the performance of their respective tasks and duties all employees are expected to conform to the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers, and suppliers.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Employees are required to:
Comply with all applicable safety- and health-related rules, regulations, and procedures;
Work safely themselves and help their teammates work safely;
Assist supervisors and managers in identifying and mitigating potentially hazardous conditions; and
Help the organization maintain a safe and healthy workplace.
Purpose of the position
Will perform assigned systems administrator duties as a PAE, an Amentum company, employee onsite at the NASA Johnson Space Center. Provide hands-on systems engineering and IT operations across engineering software enablement, end-user device support (NASA and Amentum), Amentum applications/kiosks, property stewardship, and storeroom logistics. The role also provides backup administration for SharePoint, SQL Server, Maximo/eCMMS, and OT systems (e.g., WebControl, Encellium, WebStation) and industrial interfaces (Modbus, OPC UA, InsightCM, Neptune API).
Principal Responsibilities of the Position
Provide primary NASA and Amentum PC support including ordering, deployment, configuration, and user support (ServiceNow)
Support local team access and user support for Amentum corporate applications (Costpoint, Citrix)
Manage and support Amentum KIOSK systems
Coordinate IT supply ordering and delivery from storerooms (mice, keyboards, monitors, cables, etc.)
Serve as NASA and Amentum Property IT point of contact for asset tracking and management
Provide support for engineering software applications including AutoCAD, ETAP, RSMeans, and related tools
Troubleshoot software installation, Updates, licensing, and performance issues
Coordinate software updates and version management
Assist users with technical questions and training needs
Secondary Responsibilities of the Position
Assist with security plan for cyber security
Assist with server administration as needed
Provide backup support for OT software platforms (WebControl, Encellium, B20 WebStation, etc.)
Support OT end device troubleshooting
Assist with OT device networking and documentation
Assist with SQL Server database (DBA) support
Support VM server patching and updates
Assist with ColdFusion application development and support
Provide backup for eCMMS support (Maximo, reporting, etc.)
Assist with new technology investigation (AI, MS Power Platform)
Utilizes standard corporate tools to record change and problem activities for tracking purposes
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Education and Experience Requirements
Bachelor's degree in computer science, Information Systems, or equivalent experience
Three to five years plus years supporting enterprise Windows environments and user services in an on-site environment; experience coordinating with facilities/operations teams is a plus
Experience working with software installation / upgrading procedures
Experience working with file and system maintenance procedures
Prefer experience with Maximo
Requirements
Must be a U.S. Citizen in order to obtain required NASA badge.
Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship documents on date of hire (candidate will be sent home if this paperwork is not provided upon arrival on date of hire).
· Must have the ability to communicate the English language, both verbally and written, in an effective manner.
Must have, and maintain, a valid Texas driver’s license.
· Must be able to pass a Pre-Employment background check and drug screen test.
· Clean,…