Who we are
Intrepid Asia is a leading E-commerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
Our Merchandising & Creative Team brings brands and products to life through compelling visuals and on-brand storytelling. From graphic design and content creation to product presentation and campaign assets, the team crafts experiences that captivate and convert. With a keen eye for aesthetics and a strong understanding of digital commerce, we transform ideas into visuals that drive engagement, elevate brands, and enhance the online shopping journey.
The part you will play
We are looking for a detail-oriented Content Team Lead to manage the day-to-day content operations for brands across the Philippines (PH), Singapore (SG), and Malaysia (MY) on e-commerce platforms such as Lazada, Shopee, Zalora, TikTok Shop, and Shopify.
You will be responsible for supervising a team of Content Associates, ensuring the timely and accurate execution of product listings, maintaining content quality standards, and supporting content optimization initiatives. You will also collaborate with cross-functional teams to streamline workflows, improve team productivity, and ensure consistent delivery of content requirements across multiple brands and platforms.
As a Content Team Lead, you will take charge of:
Team Supervision & Management: Supervise and guide a team of Content Associates, managing daily workload distribution, task prioritization, productivity, and performance.
Content Operations Management: Manage the day-to-day creation, publishing, maintenance, and optimization of product listings across multiple e-commerce platforms, ensuring accuracy, completeness, and timely execution.
Quality Assurance: Implement and maintain content quality standards and QC processes to ensure consistency, accuracy, and compliance with brand and platform guidelines.
Content Optimization: Monitor and drive improvements to ensure Content Scores and Key Attribute Fill Rates meet established targets at the SKU level.
Project & Campaign Coordination: Coordinate content related projects and campaign requirements, ensuring timely delivery of product listing updates and other platform specific requirements.
Process Improvement & AI Integration: Identify opportunities to streamline workflows and introduce AI-powered tools and automation to improve team productivity, efficiency, and content execution.
Performance Monitoring & Reporting: Track team productivity, content quality metrics, and project timelines, providing regular progress updates and recommending corrective actions where needed.
Cross-Functional Collaboration: Coordinate closely with internal stakeholders to address content related concerns and ensure alignment on deliverables and timelines across PH, SG, and MY.
Requirements
What we are looking for - the ideal profile
Bachelor's degree in Marketing, Business, Communications, E-commerce, or a related field.
At least 3–5 years of experience in e-commerce content operations, product listing management, or a…