Director, Quality Manufacturing - Hybrid
Chesterfield, MI or Hopkinsville KY, or Elyria, OH
Come build something that matters.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:
As a Director, Quality Manufacturing, you’ll be part of our Stanley Engineered Fastening team working as an on-site employee.
Lead regional quality performance across key KPIs, including DPPM, customer complaint resolution, MQCs, scrap and rework, on-time PPAP approvals, and process control/SPC, to drive first-time quality and improved operational performance.
Serve as the primary escalation point for quality issues, ensuring root cause analysis and corrective actions are effectively defined, implemented, and sustained.
Drive continuous improvement of quality metrics and quality system performance toward world-class standards, while supporting change management and adoption of new ways of working.
Champion evidence-based quality systems and preventive controls that improve product quality, process capability, and overall manufacturing performance.
Support the implementation and advancement of digital visualization, data-driven reporting, and world-class SPC practices to strengthen process control and decision-making.
Partner with cross-functional teams to identify Critical to Quality (CtQ) requirements and ensure risk management tools are completed and integrated into manufacturing controls and processes.
Collaborate with Engineering, Manufacturing, Supply Chain, and Commercial teams to embed quality into product and process changes, resolve complex quality issues, and support robust execution across the business.
Support new product development and new product introduction activities by ensuring quality requirements are built in from concept through launch, including APQP, PPAP, FAI, validation activities, and phase gate readiness as applicable.
Ensure new product and portfolio decisions appropriately consider the full range of SKUs, and support portfolio optimization and SKU management efforts to improve execution and alignment.
Partner with Customer Engagement and Customer Service teams to support the Voice of the Customer, drive timely resolution of customer complaints, and serve as a primary quality contact for customer quality issues, audits, and related discussions.
Drive consistency and standardization of processes, policies, and procedures across the region, while allowing for appropriate flexibility based on customer or business requirements.
Lead, support, and collaborate on QMS workstreams to maintain compliance with ISO 9001, IATF, and other relevant customer and regulatory standards, and to ensure required certifications and approvals are achieved.
Promote best practices and standardization by developing, comparing, and improving business unit and site-level quality processes and procedures to enable effective quality strategy execution.
Establish, monitor, analyze, and communicate quality performance metrics and trends, including defect rates, customer returns, audit findings, and other key indicators, to support informed decision-making and continuous improvement.
Partner with Supply Chain and supplier quality stakeholders to support supplier quality management, process control, issue resolution, corrective actions, and ongoing performance improvement.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
Bachelor’s degree…