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CrewBloom

Enterprise Account Director

Place: Raleigh, North Carolina, United States · Remote
Posted: Yesterday

Applies on apply.workable.com

The role

We are looking for a commercially driven Account Director who thrives on winning new business. In this role, you will open doors, navigate complex organizations, and build long-term customer relationships that create meaningful growth.

The ideal candidate combines a new-business mindset with strategic account growth skills. You will be equally comfortable prospecting into new organizations, developing complex opportunities, and expanding relationships within established key accounts. There are two openings: one covering the Northeast, and one covering the West Coast or North Carolina. This is a remote, outside sales role. No office visits are required, but you will travel to meet clients in person within your territory as needed.

Key Responsibilities

Identify, develop, and close new business opportunities

Build relationships with security, investigation, procurement, and executive stakeholders

Develop and execute strategic account plans for Key Accounts, identifying whitespace and new use cases

Build multi-threaded relationships across complex organizations, including with senior executives

Drive expansion, upsell, and cross-sell within existing accounts while strengthening long-term relationships

Proactively identify customer risk and reinforce the business value and impact of our solutions

Manage the full sales cycle from prospecting and discovery through negotiation and close (typical deal cycles of 4-8 months)

Partner with internal teams to develop tailored solutions and progress complex opportunities

Maintain accurate territory and account plans balancing new-logo pipeline, retention, and expansion

Requirements

Proven success driving new business development with a "land and expand" strategy

Demonstrated ability to prospect, develop, and close new enterprise business

Experience managing and growing accounts within large, complex organizations

Strong track record of identifying whitespace and expansion opportunities across teams, business units, and use cases

Based in the Northeast, West Coast, or North Carolina, and able to travel to client meetings within your territory as needed