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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com.
We are currently looking for a Sr Analyst HR Digital Solutions for our Houston, TX office.
Position Overview
We are seeking an experienced Senior HR Information Systems Analyst to support the administration, optimization, and continuous improvement of our HR technology ecosystem. In this role, you will serve as a functional and technical subject matter expert for the Human Resources Information System (HRIS) and connected applications, helping ensure reliable processes, accurate data, and an effective user experience across the employee lifecycle.
You will partner with HR, Payroll, IT, and business stakeholders to translate business needs into scalable system solutions; configure and test enhancements; support integrations, reporting, security, and data governance; and resolve complex issues. The ideal candidate combines strong HR process knowledge, systems expertise, analytical problem-solving, and a commitment to operational excellence.
Key Responsibilities
HR Administration and Configuration
Administer and maintain HRIS modules, workflows, business processes, organizational structures, and system configurations.
Evaluate business requirements and configure scalable solutions that support HR policies, processes, controls, and user needs.
Monitor system performance, releases, and functionality; assess impacts and recommend enhancements.
Systems Support & Issue Resolution
Provide advanced functional and technical support for HR systems, investigating root causes and resolving complex production issues.
Manage escalated cases, coordinate with internal technology teams and vendors, and communicate status and resolution to stakeholders.
Develop and maintain system documentation, process maps, support procedures, and user guidance.
Integrations, Data & Reporting
Support interfaces and data exchanges between the HRIS and payroll, benefits, recruiting, finance, identity management, and other enterprise systems.
Monitor integrations, troubleshoot errors, reconcile results, and coordinate changes with vendors and technical partners.
Develop and maintain reports, dashboards, data extracts, and audit tools that support operational and business decision-making.
Perform data audits and partner with process owners to improve data accuracy, completeness, consistency, and governance.
Testing, Releases & Continuous Improvement
Plan and execute system, integration, regression, and user acceptance testing for enhancements, releases, and new functionality.
Lead or support HR technology projects from requirements gathering through design, testing, deployment, stabilization, and adoption.
Identify opportunities to simplify processes, increase automation, strengthen controls, and improve the employee and manager experience.
Security, Compliance & Controls
Administer role-based security and system access in alignment with privacy, segregation-of-duties, and internal control requirements.
Support audits, compliance reviews, access certifications, and remediation activities related to HR systems and data.
Promote responsible handling of confidential employee information and adherence to data retention and security standards.
Cross-Functional Partnership
Serve as a consultative partner to HR functional teams, Payroll, Finance, IT, and business stakeholders on system capabilities and solutions.
Translate business needs into clear functional requirements and communicate technical concepts in an accessible manner.
Support user training, change management, and adoption of new or enhanced HR technology.
Required Qualifications
Experience & Education
5+ years of experience supporting or administering HR information systems, including responsibility for configuration, testing, reporting, data management, and issue resolution.
Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field; equivalent relevant experience may be considered.
Technical Skills:
Advanced functional knowledge of a leading cloud-based HRIS and its core HR, organizational, position, employee, and manager self-service capabilities.
Experience configuring business processes, workflows, eligibility rules, notifications, security roles, and system settings.
Experience supporting integrations, file feeds, data imports, interfaces, and reconciliation across HR and enterprise systems.
Strong reporting and data analysis skills, including advanced Excel capabilities; experience with business intelligence or data visualization tools is beneficial.
Working knowledge of system development lifecycles, requirements documentation, testing methodologies, release management, and production support.
Experience designing and supporting Microsoft Power Apps solutions, including custom forms, workflow automation, data integrations, and user experience enhancements.
Experience identifying, designing, and deploying RPA solutions to automate high-volume transactional processes, optimize operational efficiency, and support digital transformation initiatives.
HR Process Knowledge
Strong understanding of core HR processes and data, with familiarity across areas such as payroll, benefits, compensation, talent acquisition, performance management, and time management.
Analytical Skills
Demonstrated ability to diagnose complex issues, analyze data, identify root causes, evaluate alternatives, and implement sustainable solutions.
Communication
Strong stakeholder management, documentation, and communication skills, with the ability to work effectively across functional and technical teams.
Preferred Qualifications
Experience with HRIS implementations, module deployments, system migrations, or major optimization initiatives.
Experience with payroll integrations, benefits interfaces, identity and access management, or enterprise resource planning systems.
Knowledge of SQL, integration technologies, reporting tools, or data visualization platforms such as Power BI.
Professional certification in an HR technology platform, human resources, project management, or business analysis.
Experience working within the Oil & Gas industry or a similarly regulated, asset-intensive organization.
ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.
Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.