About GLOVIS America Inc.GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.Summary
The Senior Analyst, Rail Operations Team position is responsible for analyzing rail transportation performance and network efficiency, managing rail vendor data integration and audit resolution activities, supporting customer reporting and operational communications, and providing actionable insights that drive transportation optimization and service improvements across the GLOVIS rail network.
The role serves as a key liaison between rail vendors, customers, Operations, and Information Technology teams to ensure data accuracy, operational visibility, and timely financial processing. Success in this role requires expertise in transportation analytics, rail operations, vendor management, data analysis, reporting, problem-solving, and cross-functional communication.
Responsibilities
Analyze rail transportation performance, shipment activity, transit times, railcar utilization, and network trends to identify optimization opportunities and support operational improvements.
Develop and maintain recurring operational reports, scorecards, performance dashboards, and analytical tools that support rail network visibility and decision-making.
Monitor rail transportation data and performance metrics to identify service disruptions, operational risks, performance gaps, and efficiency improvement opportunities.
Coordinate with rail vendors on a daily basis to ensure transportation data transmissions are received accurately and timely within the ITMS system.
Validate and reconcile transportation data, shipment records, vendor transmissions, and operational information to ensure system accuracy and data integrity.Investigate and resolve data discrepancies, transmission failures, system exceptions, and reporting issues affecting rail operations and customer visibility.
Support rail invoice processing and payment activities by researching, resolving, and clearing audit holds in a timely manner.
Coordinate with Finance, Accounting, rail carriers, and vendors to ensure accurate billing, payment processing, and issue resolution.
Prepare customer reports, shipment summaries, performance analyses, and operational updates in response to customer requests and reporting requirements.
Communicate transportation performance, shipment status, operational findings, and network trends to customers, vendors, and internal stakeholders.
Collaborate with Information Technology teams to support system enhancements, reporting improvements, and transportation data management initiatives.
Conduct root cause analysis on operational issues, audit exceptions, service failures, and process gaps to support corrective action development.
Recommend and implement process improvements designed to increase efficiency, improve reporting accuracy, enhance vendor performance, and strengthen rail network operations.
Support strategic projects and continuous improvement initiatives related to rail transportation, network optimization, customer service, and operational performance.
Assist with transportation system testing, implementation efforts, and reporting platform enhancements.
Support customer reviews, carrier business reviews, and audit activities requiring operational analysis and reporting.
Participate in special projects involving transportation network design, service improvement initiatives, and cost optimization efforts.
Compensation Range$54,784 - $75,765 Per Year (Subject to Compensation Study Upon Candidate Selection)Benefits Of Working At GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Skills
Transportation exception management
Customer and carrier issue resolution
Transportation reporting and data analysis
Root cause analysis and problem-solving
Excellent written and verbal communication skills
Intermediate Microsoft Excel (formulas, lookups, Pivot Tables)
Education & Experience
Bachelor's Degree
3-5 Years of Logistics, Supply Chain, Transportation, Business Administration, Information Systems or Related Field
4-7 years preferred experience
GLOVIS America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.GLOVIS America does not provide employment-based visa sponsorship or immigration support for this position, either now or in the future. Applicants must be legally authorized to work in the United States without requiring GLOVIS America to sponsor, support, or provide immigration-related assistance for employment now or in the future. This includes, but is not limited to, sponsorship or support related to H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, or other employment-based immigration processes. Candidates who require or anticipate requiring employment-based visa sponsorship or immigration support from GLOVIS America now or in the future should not apply for this position.Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift up to 20 pounds
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
This position will be located in Irvine, CA
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. GLOVIS America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.