Quality Control Supervisor
Location: Joliet, IL / Memphis, TN
About Odyssey Logistics
Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services, including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.
Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data-driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.
What Sets Us Apart
Our work is complex, fast-moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.
Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.
At Odyssey, you are not just part of a company; you are part of building what comes next.
The Role
Work Model: Onsite – Warehouse Environment
Work Schedule: Approximately 40 hours per week, with overtime as scheduled
Travel Requirements: None
Supervisory Responsibilities: Yes – supervises one or more employees
Reports to: Manager, Terminal Operations
Safety Sensitive: Yes
Division: Intermodal
Department: Shipment Management
Summary / Primary Role
The Quality Control Supervisor is responsible for ensuring that metal products meet quality, safety, and reliability standards throughout shipping and receiving operations. This role oversees inspections, shipping documentation, inventory records, load configurations, and compliance with railroad loading requirements. The Quality Control Supervisor also trains and supervises the Quality Control Associate while maintaining close communication with warehouse personnel, forklift operators, drivers, and terminal management to ensure safe, accurate, and efficient operations.
What You'll Do
We are seeking a detail-oriented and safety-conscious Quality Control Supervisor with strong communication, analytical, and organizational skills. The ideal candidate has experience in transportation, warehouse operations, or the metals industry and can oversee quality inspections, coordinate material handling, maintain accurate records, and lead daily quality control activities in a fast-paced warehouse environment.
Quality Assurance & Inspection
Inspect incoming metal products and verify that quantities, product details, destinations, and shipping documents are accurate.
Identify, document, photograph, and report damaged materials using established inspection procedures, including the 13-point CMI receiving report.
Coordinate with delivery drivers, shippers, consignees, and management to resolve product damage and determine appropriate corrective actions.
Verify that materials are correctly prepared and configured for safe shipment.
Shipping, Receiving & Documentation
Oversee the movement of trucks delivering and picking up materials throughout the warehouse.
Maintain accurate shipping and receiving records, container sizes, LRP numbers, warehouse shipping documentation, and daily inventory logs.
Determine appropriate container sizes and LRP requirements before outbound shipments.
Calculate and verify the combined weight of less-than-truckload (LTL) shipments to ensure compliance with shipping weight restrictions and determine necessary adjustments when loads exceed limits.
Coordinate with forklift operators and warehouse personnel to ensure materials are handled, staged, and loaded correctly.
Team Leadership & Safety Compliance
Train, supervise, and monitor the daily performance of the Quality Control Associate.
Ensure all outbound loads are secured according to applicable railroad standards and loading requirements.
Communicate incidents, accidents, damages, and claims to management immediately.
Enforce the use of required personal protective equipment (PPE), including steel-toed boots, safety vests, gloves, safety glasses, and appropriate work clothing.
Follow company policies, operating procedures, and applicable OSHA regulations.
Maintain a clean, organized, and safe warehouse environment and perform additional duties as assigned.
What You Bring
Education
High school diploma or equivalent preferred.
Experience
Previous experience in transportation, warehouse operations, or the metals warehousing industry.
Experience with shipping and receiving processes, material inspections, inventory documentation, or load preparation is beneficial.
Leadership & Supervision
Ability to train, supervise, and support employees in daily operations.
Ability to coordinate effectively with forklift operators, warehouse staff, drivers, and terminal management.
Technical Knowledge
Strong basic math skills, including calculating shipment weights and verifying quantities.
Ability to review shipping and receiving paperwork and maintain accurate records.
Understanding of safe material handling, load security, and warehouse procedures.
Knowledge of railroad loading requirements and OSHA safety practices is an advantage.
Core Competencies
Analytical thinking and attention to detail.
Strong oral and written communication skills.
Teamwork and interpersonal effectiveness.
Time management, punctuality, and reliability.
Personal accountability and professionalism.
Conflict management and problem-solving.
Ability to work efficiently in a fast-paced warehouse environment.
Strong commitment to safety, security, and quality standards.
Physical & Work Environment Requirements
Ability to work in a warehouse environment, including occasional outdoor work and exposure to changing temperatures, weather, noise, and other operational conditions.
Ability to stand, walk, sit, bend, crouch, kneel, climb, balance, reach, push, and pull as needed.
Ability to lift more than 50 pounds occasionally.
Sufficient vision, coordination, dexterity, and mobility to perform essential job duties.
Ability to read, write, and communicate effectively in English.
Ability to wear required PPE throughout the workday.
Compensation & Schedule Details
This position is classified as hourly, non-exempt, and may require overtime as scheduled. The role is expected to average approximately 40 hours per week. A minimum of 30 hours per week is required to maintain full-time status for benefits purposes.
As required by applicable pay transparency laws, Odyssey provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary include your skills, experience, geographic location, and other relevant factors. The salary range for this position may vary across markets.
No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Benefits
We offer a comprehensive and competitive compensation and benefits package, including:
A choice of medical plans with FSA and HSA options
Dental Insurance
Vision Insurance
Company-paid Life and Disability Insurance
401(k) Plan with Company Match
Paid Time Off (PTO) and Company Holidays
Employee Assistance Program
Company Health & Wellness Program
Discounts with Preferred Vendors
Equal Employment Opportunity
At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers.
Odyssey is committed to equal employment opportunity. All employment decisions are based on merit and qualifications, without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender identity or expression, sexual orientation, marital status, pregnancy or related conditions, military service or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Visit us at: www.OdysseyLogistics.com/careers