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Tommy's

Retail Sales Specialist - Panama City

Place: Panama City, FL, US
Posted: 2 days ago

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Applies on jobs.dayforcehcm.com

The role

Retail Sales Specialist

Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express!

What can Tommy's offer you?

Competitive base pay and annual bonus

Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance

401k match and complimentary financial planning services

Dependent care FSA with on-site Daycare Options

Paid time off and paid holidays

Opportunity for continued education and tuition assistance

Valuable learning and development program

Significant ability to grow internally for motivated and strong performing team members

Fun, energetic, family-oriented work culture with an emphasis on team member morale

Nationwide presence

Position Responsibilities:

Coach and mentor team to improve sales and membership sign-ups

Coordinate and participate in local marketing campaigns

Assist guest with App and membership sign-ups

Host customer appreciation events

Promote social media following and customer reviews

Partner with local businesses to market Tommy’s

Provide quick and friendly customer service to our guests within the car wash

Exceed overall guest expectations on experience

Create and retain new customer relations, including sales of monthly wash packages

Learn and operate all aspects of POS and LPR systems to operate car wash equipment 

Help maintain wash equipment and perform routine care as needed

Oversee all property aesthetics

Maintain cleanliness of interior and exterior of car wash and grounds

Monitor the wash quality of the vehicle

Exemplify and uphold the WE OWN IT culture 

Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Position Qualifications & Candidate Attributes:

Represents the brand positively at all times

Builds trust and rapport with one time and repeat customers

Clearly explains services, memberships, and value propositions

Adjusts approach to different customer types and traffic levels

Ensures accurate transactions and membership sign‑ups

Takes ownership of their role and follows through

Motivated by sales targets, incentives, and performance metrics

Willing to work hard, build relationships and love people

Set an example to all Team Members of working hard and doing your best

Try your best every day and come to work with a winning attitude

Prior sales experience preferred

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Position Type/Expected Hours of Work

This position is full-time. Full-time team members will work 30-40 hours per week. This position requires weekend work shifts.

Work Environment

This job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member must be able to:

Able to work in a fast pace environment

Able to move about inside the office to access file cabinets and office machinery, etc.

Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information

Able to move equipment weighing up to 30 pounds.

Able to work and commute in all weather conditions

Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers.

Travel

Travel may be required for sales and marketing opportunities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Therefore, other duties may be assigned by your manager. Duties, responsibilities, and activities may change at any time with or without notice.

Company Overview:

Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.