*Please note this role is not for 2070 Health*
About Sukoon Health
Sukoon provides inpatient mental healthcare for severe and complex mental health conditions and addiction. We are looking for a commercial leader who can help patients access high-quality care by strengthening referral relationships, developing effective sales teams and turning market opportunities into measurable business growth.
You will lead national sales and business development across our markets. Your work will combine time in the field with city managers and representatives, rigorous account planning, revenue-generating events and sales collateral that helps people understand Sukoon’s value. You will work closely with clinical, marketing, admissions, customer care and operations teams.
Role Overview
This is a role for someone who takes ownership of results and improves how other people sell. You should be comfortable accompanying representatives, demonstrating a consultative sales conversation, coaching managers and making clear decisions about account priorities and investment. You will join an existing operation with targets, processes and training in place, and strengthen execution while addressing specific gaps.
Success means more productive referral accounts, better sales-team performance, qualified opportunities from events and partnerships, and reliable progress against revenue targets. You must be able to explain what you changed, how it worked and how the team can repeat it.
Roles & Responsibities
Sales leadership and account development
1. Own national commercial performance
Translate national and city revenue targets into channel, territory and account plans.
Diagnose performance gaps using account potential, referral activity, conversion, capacity and commercial economics.
Identify the few actions most likely to close those gaps and hold clear owners accountable.
Maintain a credible forecast and explain variances early.
Allocate sales effort and approved budgets to opportunities with a clear rationale.
Work with Finance and the Head of Growth on channel economics, investment decisions and corrective action.
2. Build productive referral relationships
Segment and prioritise doctors, clinics, hospitals and other relevant partners based on clinical relevance, account potential and relationship stage.
Understand their unmet needs, referral barriers and current alternatives.
Develop account plans with a specific proposition, next action, owner and date.
Activate appropriate new accounts, deepen productive relationships and re-engage lapsed referrers.
Work with Sukoon clinicians to build professional trust through meaningful conversations and evidence.
Ensure partners understand referral pathways and receive timely follow-through from the relevant teams.
Explore partnerships where they support the agreed growth strategy.
Assess fit, expected demand, delivery requirements, economics and ownership before proposing an investment.
Referral development remains a core responsibility; expansion into other channels must have a clear business case.
3. Coach in the field
Spend regular time with city managers and frontline representatives. Observe real meetings, diagnose the skills or account barriers involved and demonstrate effective discovery, value explanation, objection handling and next-step agreement. Give specific feedback and follow up on whether behaviour and results improve.
Teach managers to coach their teams consistently. Use existing training materials and performance data to identify development needs. Translate training into practice through joint visits, role-play, account reviews and individual development plans. Measure improvements in representative productivity and target attainment.
4. Build a capable sales organisation
Clarify responsibilities, territory coverage, manager spans and account ownership. Set hiring standards, interview and assess sales talent, improve onboarding and ramp-up, and address persistent underperformance. Make…