CPT-11407 Property Management & Business Operations Virtual Assistant at 20four7VA
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CPT-11407 Property Management & Business Operations Virtual Assistant
Worldwide
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Administrative/Business Support
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CPT-11407 Property Management & Business Operations Virtual Assistant
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Title: Independent Contractor – CPT-11407 Property Management & Business Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing entrepreneur managing real estate/property management operations and a Turo/car rental business is seeking two versatile Business Support Virtual Assistants to help operate and scale the businesses.
The immediate plan is to start two part-time VAs with overlapping coverage, allowing both to learn the company's processes and provide backup for one another. Based on performance and business growth, both positions are expected to progress toward full-time over the first 10-12 months.
The client is specifically looking for long-term team members who want to grow with the business over multiple years, learn increasingly complex workflows, and potentially advance into more leadership responsibilities as additional VAs are added.
In addition to the requirements below, the candidate needs to be explicitly proactive in regards to business improvement, process improvement, and suggesting ideas to promote the continued growth of the business.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Property & Operations Support
Communicate with tenants, contractors, municipalities, and other business contacts
Handle routine communication through phone, text, and email
Track outstanding operational tasks and follow-ups
Assist with coordinating contractor workloads Do follow ups with contractors and clients via phone call, messaging, video/phots and follow up with clients to make sure work done as promised
Keep track of time contractors are working through text, chat, voice calls, and photo/video
Responsible for proof of work verification
Maintain organized property and operational records
Follow detailed client-provided procedures and workflows
Respond promptly to tenant inquiries and provide follow-up timelines.
Manage property tickets from request through completion.
Review and follow up on aging or unresolved tickets.
Assist with tenant screening and pre-approval.
Support efforts to reduce property vacancies.
Coordinate property maintenance and renovation updates with owners.
Evaluate operational issues based on cost, time, tenant experience, and business impact.
Car Rental Support
Manage routine Turo customer communication
Communicate…