- Where
- Hiram, Georgia, United States of America
- Level
- Mid
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Evening (United States of America)
Liaison - Patient Meals Services - Part Time - Shift Vary
Great Benefits!!!
The Room Service Associate (RSA) position reports directly to Nutrition and Food Service management. Key responsibilities of the role include taking ownership of meal service for assigned unit(s) and ensuring a positive patient experience. This includes introducing patients to the Room Service program and meal ordering process and entering meal selections into NFS software systems (in compliance with therapeutic diets and food allergies). Also includes taking Room Service calls and consistently providing service in a professional, courteous, and efficient manner. Required to follow all safety guidelines, including, but not limited to, confirming patient identity by using two patient identifiers, confirming meal accuracy and appropriately following infection prevention practices, including when Isolation precautions are in place. Takes ownership of unit assignment with minimal supervision. Functions as the NFS liaison between the patient and the care team, representing the hospital and department in a professional and caring manner. Delivers nutrition supplies to units as required and follows safety protocols regarding expiration dates. Completes all other job duties as assigned.
Hiring Requirements
Represents Patient Meal Room Service to Patients and Nursing team. Reports directly to Nutrition & Food Service management. Key responsibilities include taking ownership of Patient Meal Service for assigned Unit(s) and ensuring a positive Patient experience. Includes introducing Patients to the Patient Meal Room Service program and meal ordering process. Enters meal selections into N&FS software systems (in compliance with therapeutic diets and food allergies). Includes taking Room Service calls and consistently providing customer service in a professional, courteous, and efficient manner. Required to follow all safety guidelines, including, but not limited to: confirming Patient identity by using two Patient identifiers, confirming meal accuracy, and appropriately following infection prevention practices, including when Isolation precautions are in place. Takes ownership of Unit assignment with minimal supervision. Functions as the N&FS liaison between the Patient and the care team, representing the hospital and N&FS dept. in a professional and caring manner. Delivers nutrition supplies to Units as required and follows safety protocols regarding expiration dates. Completes all other job duties as assigned.Provide meals to Patients in a professional, courteous, and timely manner. Work with diet-specific menus and introduce Patients to the Patient Meal Room Service program. Take orders for ‘Assist Patients’, deliver meals and collaborate with Nursing on assigned floors. Operate a call center which serves as the communication hub for Patient Meal Room Service. Receive / enter Patient Meal Room Service orders using nutrition software. Assist with daily reporting.Both positions require exceptional customer service. Focus on accuracy, safety and efficiency are paramount at all times.
Responsibilities:Core Responsibilities and Essential Functions: Ensures the Safety of Patients and Team Members (according to state, county and national regulatory bodies): Washes hands frequently and wears gloves appropriately. Performs hand hygiene upon entering and exiting patient rooms.Follows infection prevention practices, including personal hygiene expectations…