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Job Description:
Inside Sales Representative (m/f/x)
The Impact You’ll Make in this Role
As an Inside Sales Representative within 3M’s Industrial Adhesives and Tapes Division (IATD) , you will play an important role in driving new business growth across our industrial customer base.
We are looking for candidates who are motivated by targets, confident in outbound prospecting, and comfortable creating opportunities through proactive customer contact. While some account management is part of the role, the main focus is on generating new business, building pipeline, and converting opportunities into revenue.
You will be part of a collaborative sales team, working closely with field sales, marketing, and technical colleagues, but success in this role will also require a high level of autonomy, self-motivation, and personal drive. This opportunity could suit someone already working in B2B sales, or a strong B2C sales professional looking to transition into a more technical and commercially focused business-to-business environment.
This role is best suited to candidates with sales experience rather than customer service-only backgrounds. We are specifically looking for individuals who have been responsible for generating business, developing opportunities, and working toward sales targets.
Here, you will make an impact by:
Generating new business opportunities through outbound prospecting, cold calling, and follow-up activity
Building and managing a sales pipeline from initial contact through to close
Making regular outbound calls to identify, qualify, and develop sales opportunities
Working toward clear sales, pipeline, and activity targets in a proactive, fast-paced environment
Growing sales across 3M’s industrial adhesives and tapes portfolio by identifying customer needs and matching solutions
Following up effectively on inbound leads generated through marketing campaigns
Maintaining and developing selected existing accounts while keeping a strong focus on new business generation
Collaborating with field sales, marketing, application engineering, and channel teams to progress opportunities and deliver growth
Using CRM tools to manage activity, maintain pipeline accuracy, and support forecasting
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires at a minimum:
Experience in an inside sales, outbound sales, telesales, lead generation, or similar commercially focused role
Proven ability to work toward and achieve sales targets through proactive customer outreach
Confidence engaging customers over the phone, with the resilience and motivation to maintain consistent outbound activity
Excellent communication and interpersonal skills, with a proactive, results-oriented mindset
Ability to work autonomously, manage multiple priorities, and stay focused on outcomes
Strong organisational skills and attention to detail
Fluent English language both written and verbal
Additional qualifications that could help you succeed even further in this role include:
Experience in B2B sales or a strong B2C sales background with a desire to move into a business-to-business environment
Passion for sales, strong customer focus, and the ambition to build a successful career within a global organisation
Experience using CRM systems, with Salesforce experience preferred
A solid understanding of the sales lifecycle and how to identify, qualify, and develop opportunities
Coachable attitude, willingness to learn, and the ability to contribute positively to team success
Interest in technical or industrial products, with the ability to quickly understand customer requirements and translate them into sales opportunities
Experience in industrial or…