Job Descriptions
Commercial, Pricing and Tender Management
· Prepare transport quotations, pricing models, rate cards, and customer proposals for dedicated trucking, linehaul, distribution, cross-border, last-mile, shunting, and other transport solutions.
· Review customer RFQs and tenders, clarify commercial requirements, coordinate operational inputs, and ensure submissions are accurate and completed within the required timeline.
· Develop detailed cost models covering vehicle cost, driver cost, fuel, toll, maintenance, permits, access passes, detention, handling, subcontractor cost, and other applicable charges.
· Ensure proposed rates meet approved margin targets while remaining competitive and operationally sustainable.
· Conduct market benchmarking and recommend pricing revisions based on cost changes, operational risks, service scope, and market conditions.
· Maintain pricing files, approved rate cards, quotation records, assumptions, exclusions, and commercial approval documentation.
Customer and Business Support
· Support Business Development, Key Account, Operations, Finance, and Solution Design teams in developing transport solutions and commercial proposals.
· Participate in customer discussions, tender clarification meetings, commercial negotiations, and implementation handovers.
· Provide clear pricing assumptions, service scope, operational limitations, risks, and terms and conditions in all proposals.
· Monitor existing customer account profitability and recommend corrective actions, rate adjustments, or cost optimization initiatives when required.
Vendor Management and Procurement Support
· Manage the end-to-end vendor relationship, including sourcing, evaluation, onboarding, contract renewals, rate negotiations, performance improvement, and offboarding.
· Develop and maintain a qualified transporter panel based on service coverage, fleet capability, pricing competitiveness, compliance, safety performance, and financial sustainability.
· Negotiate vendor rates and commercial terms to support customer requirements and company profitability.
· Maintain updated vendor records and documents, including contracts, insurance, permits, licenses, rate agreements, and audit evidence.
· Review transporter invoices and supporting documents against approved rates and contracted terms, and resolve commercial discrepancies.
Performance, Service and Compliance Management
· Track and analyze vendor KPIs, including on-time delivery, vehicle placement, transit time, turnaround time, trip reliability, service failures, claims, and compliance performance.
· Conduct monthly or quarterly business reviews with vendors to review scorecards, commercial performance, operational issues, and improvement plans.
· Act as the first point of contact for transport-related vendor escalations and coordinate timely resolution of service failures, delays, cargo damage, or non-compliance.
· Investigate service failures and coordinate corrective and preventive actions with vendors and internal stakeholders.
· Ensure vendors comply with company HSSE requirements, customer requirements, statutory regulations, operational procedures, and audit standards.
· Organize vendor briefings and training to align service providers with company standards, technology, SOPs, and customer-specific requirements.
Financial Analysis and Reporting
· Analyze transport revenue, cost, gross profit, margin, utilization, and vendor spend, and provide regular reports to management.
· Monitor pricing compliance and ensure only approved rates and commercial terms are applied.
· Identify cost-saving, productivity, route optimization, consolidation, and vendor rationalization opportunities.
· Prepare management dashboards and commercial updates using TMS, Excel, and data visualization tools.
· Perform additional commercial and operational tasks as required to support transport business objectives.
Job Requirements
· Bachelor's…