About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 9000 employees worldwide we aim to be the transformation partner of choice for all of our clients.
About the Team
The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.
Role Overview
The successful candidate will serve as the ServiceNow technical and functional authority within a SAP-led enterprise transformation programme. They are expected to close the gap between SAP process design and ServiceNow platform delivery — ensuring that Finance automation, approval governance, and system integration operate as a unified, reliable solution.
Custom Application Development Design and build custom ServiceNow applications beyond standard ITSM, with a focus on Finance-related workflows.
Develop scoped applications for processes including Purchase Order (PO) management, Sales Order (SO) tracking, and Work Breakdown Structure (WBS) handling.
Strong experience in Workspace.
Build reusable components, Flow Designer flows, and Business Rules that align with enterprise architecture standards.
Translate functional requirements from Finance and business stakeholders into robust ServiceNow solutions.
Maintain high code quality standards - enforce naming conventions, logging, error handling, and documentation.
2. Approval Workflow Design & Implementation Implement complex, multi-tier approval workflows within ServiceNow.
Build dynamic approval systems driven by financial thresholds, cost centre hierarchies, and organisational structures.
Configure and customise the ServiceNow Approval Engine to support SAP-aligned process logic.
Ensure approval audit trails and compliance reporting are built into every workflow.
3. SAP–ServiceNow Integration Design and implement bi-directional integrations between ServiceNow and SAP S/4HANA (and related SAP modules: MM, SD, PS, FI/CO).
Build integrations using REST/SOAP APIs, SAP OData services, MuleSoft, SAP BTP / CPI, or Integration Hub as appropriate.
Develop and maintain IntegrationHub spokes and subflows for SAP data exchange.
Manage data synchronisation for SAP master data including vendors, customers, cost centres, WBS elements, and purchase orders.
Ensure integration resilience through error handling, retry logic, and operational monitoring.
Collaborate closely with SAP functional and technical teams to align integration contracts and interface designs.
4. Functional Consulting & Process Design Engage with Finance, Procurement, and Project Management stakeholders to understand and document business requirements.
Translate SAP process knowledge (PTP, LTC, RTR) into equivalent ServiceNow workflows and automation.
Conduct fit/gap analysis between standard ServiceNow capabilities and business requirements.
Produce functional design documents, technical specifications, and process flow diagrams.
Support UAT and SIT cycles — prepare test cases, coordinate testing with business users, and resolve defects.
5. Platform Administration & Governance Administer and manage ServiceNow platform instances across development, test, and production environments.
Maintain Update Sets, manage deployment pipelines, and coordinate release processes.
Enforce ServiceNow platform governance standards — code review, instance health, performance, and security.
Configure and maintain users, roles, groups, and ACLs in line with security and compliance requirements.
Perform regular platform health checks and optimisation activities.
6. Technical Leadership & Collaboration Provide technical direction and mentoring to junior ServiceNow…