Customer Service Representative – Data Entry & Call Center
Harrisburg, PA | $19/hour | Full-Time | Onsite | Monday–Friday
As the Seasons Change, Your Next Chapter Begins!
A change in seasons is a great time for a fresh start! If you're detail-oriented, organized, and enjoy working with computers, this could be the opportunity for you.
Abel Personnel is hiring Customer Service and Data Entry Representatives for a full-time, onsite office position in Harrisburg, PA.
Are you detail-oriented, comfortable working with computers, and passionate about providing excellent customer service? This opportunity combines data entry, customer support, account processing, payment handling, and document review , allowing you to put your accuracy, organization, and problem-solving skills to work in a professional office environment.
If you're looking for a dependable position with consistent weekday hours, valuable benefits, and the opportunity to strengthen your professional skills, we'd love to hear from you!
What You'll Enjoy
Competitive Pay : $19 per hour
Consistent Weekday Schedul e: Full-time, Monday–Friday, with shifts of 8:30 AM–5:00 PM, 9:00 AM–5:30 PM, or 9:30 AM–6:00 PM
Paid Training: Training to help you learn the systems, procedures, and responsibilities of the position
Paid Time Off & Holidays: 40 hours of PTO and paid holidays, with eligibility beginning after the first 90 days of employment
Insurance Benefits: Medical, dental, vision, and life insurance options
Referral Bonuses: Opportunities to earn bonuses by referring qualified individuals to Abel Personnel
Employee Appreciation Events: Fun activities and recognition throughout the year
Free Parking: Convenient onsite parking
Professional Office Environment: A structured, team-oriented workplace with clear expectations and ongoing support
What You'll Be Doing
As a Customer Service & Data Entry Representative, you'll help support customer accounts and daily administrative operations through a combination of computer-based tasks and customer service responsibilities.
Depending on your assigned duties, your work may involve data entry, account research, payment processing, image review, document handling, and inbound customer service calls. Responsibilities may vary based on business needs, with accuracy, efficiency, organization, and attention to detail playing an important role in your success.
Your responsibilities may include:
Entering, updating, and verifying customer account information with accuracy
Reviewing license plate images and documents to ensure information is recorded correctly
Answering inbound customer service calls and responding to account and billing inquiries
Researching customer accounts, violations, and disputes to assist with issue resolution
Processing check and credit card payments and completing account adjustments
Scanning, uploading, and organizing documents within company systems
Opening, sorting, and processing incoming mail and customer correspondence
Navigating multiple computer systems while maintaining accurate records and following established procedures
What We're Looking For
High school diploma or GED required
Previous customer service, call center, administrative support, or data entry experience preferred
Strong computer proficiency, including accurate typing, data entry, documentation, and the ability to navigate multiple systems
Ability to maintain speed, accuracy, and attention to detail when completing repetitive computer-based tasks
Excellent communication and problem-solving abilities
Strong organizational skills and commitment to accuracy
Ability to manage assigned responsibilities in a fast-paced environment
Dependable attendance, punctuality, and consistent job performance
Professional attitude and willingness to learn established processes
Ability to work full-time, onsite in Harrisburg, PA
Additional Requirements: Successful completion of applicable background screening, drug screening, and employment reference checks.
Ready to…