LOCATION: SWAN SHOPPING CENTRE, B25 8UJ
SHIFT PATTERN: Various Monday-Sunday, 12 hours per week
PAY RATE: Competitive
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ROLE OVERVIEW AND PURPOSE
The Security Officer is accountable to the SSM for the support, management, and delivery of Security within the Shopping Centre environment. The SO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences.
Job Objective & Responsibilities:
Ensuring the security and safety of customer buildings and personnel.
Responsible for protecting the security and safety of the identified buildings and personnel on site.
Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations.
Apply and conduct oneself at all times in accordance with the site Assignment and Emergency Instructions
The prevention of accidents, injuries, crime, fire and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety.
To work inline with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures.
Comply with the Data Protection Act.
To provide a visible deterrent, reassuring the public
To aid in reducing crime
To ensure criminal offenders are apprehended and handed over to the local authorities – if deemed safe and legal to do so.
If necessary, attend court to give evidence
To maintain your personal notebook in accordance with PACE Act 1984
To undertake all duties in a safe and secure manner, taking into account personal safety and the safety of your colleagues and the public
To provide an efficient, helpful and smart image at all times.
To alert the Control room operator of any person thought to be suspicious in any way.
Be vigilant for suspicious packages or parcels, and know the Client’s Procedures for evacuation if required.
Check the mall and building for potential fire hazards.
At no time should security take responsibility for keys of tenant premises.
Mall patrols covering all external areas where required.
S/O are not to patrol in pairs and not to stay in a one place.
To complete required patrols upon request from supervisor. Including Car Park and basement.
Monitor and check Toilet areas.
To enforce Centres code of Conduct.
To stop bicycles or skateboards being ridden through the mall.
S/O are to check and alert cleaners for spillages, full bins or other situations that require their attention
Keep the mess room clean and tidy after use.
When covering the basement, to actively challenge those entering and make sure only authorised personnel are in the area.
Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room.
To follow all reasonable instruction given by those supervising or managing your activities and or area of work.
Arrive for duty in good time and be ready for your shift start time.
Maintain a neat appearance and dress in accordance with the ABM facility services dress code
Complete documents in line with site requirements.
Escalate health and safety issues straight away to the control room.
Report any accident or injury to shift running supervisor or senior member of the team.
Take breaks as detailed by the shift running Supervisor.
To advise Dual Services Manager should you need to leave site whilst on duty.
Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift).
Follow correct opening and lock-up procedures and…