ABOUT ABOON
Setting up a 401(k) shouldn't be the hardest thing a business ever does. But retirement plan administration is complex, fragmented, and manual — and it slows down both business owners and the advisors who serve them. Aboon was founded to change that.
We're an AI-native third-party administrator (TPA) that makes it easy for advisors to offer 401(k)s and other retirement products by pairing streamlined workflows with dedicated human service. Backed by leading investors including Bain Capital and Edward Jones Ventures, we bring decades of experience building for advisors and the retirement industry. We're looking for exceptional, mission-driven people to build it with us.
ABOUT THE ROLE
As a Manager, Documents & Technical Services, you’ll own two specialty functions at Aboon: plan documents and correction work to bring plans back into compliance.
Success means owning the technical work and improving the systems around it, including with AI and automation. You keep documents accurate and current. You define and iterate the correction methodology under IRS and DOL programs. You write the procedures Plan Administration, 3(16) Services, and Relationship Management work from. And you help product, design, and engineering build the tooling and client experience behind all of it.
WHAT YOU’LL DO
Plan Documents
- Drive processes to draft, review, and maintain plan documents, including adoption agreements, amendments, and restatements, SPDs, SMMs, and related participant disclosures
- Prepare restated documents for takeover plans, identifying protected benefits and flagging design changes that need client attention
- Interpret document provisions and advise internal teams on how plan language applies to operational questions
- Partner with 3(16) Services to prepare and deliver required disclosures and notices within applicable IRS and DOL timeframes
Restatement and Amendment Cycles
- Establish and run the process and schedule for restatement cycles and interim amendment projects
- Manage regulatory amendment deadlines, ensuring every plan is timely updated with clear client and financial advisor communications
- Coordinate workflows for drafting, delivery, execution and return of client-signed documents, and confirm operational alignment with recordkeeper platforms
- Maintain plan document status and details in external plan document tools and internal systems
Corrections
- Define and evolve Aboon’s correction methodology across IRS and DOL programs, including decision criteria, procedures, and templates used by the team, and keep the methodology current as guidance changes
- Oversee correction projects from diagnosis through filing, preparing VCP, DFVCP, and VFCP submissions and guiding Plan Administration on the corrections they execute
- Own all document-related corrections, including missed amendments, late restatements, and document failures
- Lead complex correction work involving novel fact patterns, multi-year failures, and cases where the appropriate correction method is not clear, engaging outside ERISA counsel when warranted
- Review corrections executed by Plan Administration for alignment with the methodology and regulatory requirements, and partner with Plan Administration and Relationship Management to coordinate required contributions, client communications, and submissions
Plan Takeovers
- Review documents and amendments for incoming plans, identifying gaps and opportunities to align plan design with the plan sponsor’s objectives
- Diagnose inherited compliance failures and scope the correction work required
- Coordinate with internal and external parties to support an accurate takeover, advising Onboarding Plan Administrators and Relationship Managers on document-related risks
Technical Escalation and Practice Development
- Serve as Aboon’s subject matter expert on IRS and DOL requirements as they apply to plan documents and corrections
- Serve as the final escalation point for Plan Consulting, Relationship…