AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.
MISSION
Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.
VISION
In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.
The position will be guided by ACDC’s Corporate Values Platform in all activities.
Position Summary:
Temporary
Full-Time
Hours: 12p - 12a
$25-$28 an hour
Mission of Role/Position Summary:
ACDC is seeking a Community Safety Associate to support temporary mobile warming shelter operations throughout New York City's five boroughs during cold weather activations. This position combines community engagement, safety monitoring, guest support, conflict prevention, and mobile operations to help ensure a safe and welcoming environment for vulnerable populations seeking temporary shelter services.
The Community Safety Associate plays an important role in maintaining order, assisting guests, monitoring safety concerns, documenting incidents, supporting emergency response activities, and operating company-provided vehicles as needed during scheduled routes.
This is a hands-on field position ideal for individuals with backgrounds in emergency management, community outreach, shelter services, public safety, behavioral health, customer service, security operations, EMS, homeless services, or crisis response.
Tasks, Duties, and Responsibilities:
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:
Help maintain a safe, respectful, and welcoming environment for shelter guests.
Assist with guest check-in, boarding, and shelter capacity management.
Observe and report safety concerns and operational issues.
Utilize verbal de-escalation techniques when addressing conflicts.
Coordinate with supervisors and emergency services during urgent situations.
Complete incident documentation and activity reports.
Conduct safety inspections of mobile shelter environments.
Support emergency shelter operations throughout NYC.
Operate company-provided Sprinter vans during assigned routes.
Assist vulnerable populations with professionalism, dignity, and compassion.
Schedule:
Temporary Assignment; Immediate Start Available; 12:00 PM to 12:00 AM Shift; 3 to 4 Days Per Week; Weekend and Holiday Availability May Be Required
Knowledge, Skills, and Abilities:
Experience working with homeless, at-risk, or vulnerable populations preferred.
Understanding of trauma-informed care and de-escalation techniques.
Strong verbal communication, interpersonal, and conflict resolution skills.
Ability to maintain professionalism and composure in high-stress situations.
Comfortable working in diverse environments with individuals of all backgrounds.
Must be able to exercise sound judgment and patience when handling sensitive situations.
Travel Requirements:
Must be comfortable driving throughout the NYC 5 Burroughs
Must be willing to travel and deploy to client sites for extended periods of time.
Physical Demands:
Ability to regularly drive a motor vehicle to and between client locations, including for extended periods as business needs require.
Ability to enter and exit a vehicle frequently throughout the workday and safely navigate client sites and work locations. Mobility on-site with clients required.
Ability to…