About Us
Fairmount Park Casino & Racing – where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!
Job Description :
The Director of Cage Operations provides strategic leadership and oversight of the casino and pari-mutuel cages, satellite cages, count room, and credit and collections operations.
DUTIES AND RESPONSIBILITIES
Cage & Count Room Operations
Direct daily operations: Oversee the casino and pari-mutuel cages, satellite cages, and count room, ensuring the accurate and secure handling of all cash, chips, and negotiable instruments
Maintain bankroll accuracy: Ensure an accurate balance of cash in the bankroll
Manage table games activities: Oversee markers, front money, and chip inventory
Credit & Collections
Oversee credit decisions: Review credit applications, credit limits, outstanding marker balances, and aging reports
Manage collections: Oversee collection activity in accordance with approved policies and procedures
Count Room & Equipment
Manage drop and count: Direct the pickup, drop, and count of gaming cash in accordance with internal controls and regulations
Maintain equipment: Oversee ticket redemption machines and cage and count room equipment, coordinating servicing to ensure reliable operation
Risk & Compliance Management
Ensure regulatory compliance: Maintain thorough knowledge of Title 31, AML requirements, Illinois Gaming Board regulations, and state and federal law, ensuring department compliance, including accurate CTR and SAR reporting
Strengthen internal controls: Develop, implement, and monitor cage policies, procedures, and internal controls, identifying vulnerabilities and updating procedures to mitigate exposure
Resolve variances: Investigate, resolve, and document cage variances, overages and shortages, exceptions, and audit findings
Budget & Financial Management
Manage departmental budget: Develop and manage the department budget, controlling labor and operating costs
Team Leadership & Development
Build a high-performing team: Hire, train, coach, evaluate, and manage staff in accordance with organizational and approved departmental standards, policies, and programs
Ensure adequate coverage: Maintain appropriate staffing and management coverage across all shifts to provide superior guest service and maintain controls
Guest Service
Resolve guest concerns: Investigate and resolve guest issues and disputes within the cage
All other duties assigned
QUALIFICATIONS
Education
Bachelor’s degree preferred, in Accounting, Finance, or a related field
Experience
5–7 years of progressive casino cage and count room experience
At least 3 years in management or leadership capacity
Casino credit and collections experience preferred
Must obtain and maintain a valid Illinois Gaming Board license, along with all other required licensing, as a condition of employment
Skills & Competencies
Comprehensive knowledge of cage, count room, and credit operations
Thorough knowledge of Title 31, AML requirements, and Illinois Gaming Board regulations
Proficient in casino management systems and Microsoft Office Suite
High level of integrity, with the ability to maintain strict confidentiality of financial data, guest information, and casino procedures
Proven leadership skills, including the ability to motivate staff through a teamwork approach and delegate as needed
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Typical office environment
Travel may be required
Ability to work a flexible schedule, including weekends and holidays
The work environment is fast-paced and contains bright lights, loud noise
Base Pay Range :
$90,000.00 -$110,000.00
This range represents the low…