Business Intelligence & Analytics - The Business Intelligence & Analytics (BI&A) function is part of CF Operations under Accenture Operations and is engaged in an ongoing program to support Markets and Services . BI&A team member is part of the team that provides operations support to Markets and Services leadership. He/she will be responsible for delivering data driven analytics to Market/Services leadership.
SUMMARY High level overview
The Analytics and Modeling Specialist will be responsible to deliver analytics to one of the Markets/ Services. S/he will propose and execute a cost-effective analysis to meet the business needs of Biz Ops Leads within the Market/ Service.
The key responsibility would involve metrics definition (support), understanding the business requirements, identifying the data sources & requisite fields, establishing and executing the analysis to meet the business needs, and finally, delivering the outcome through the necessary channel.
The person is required to focus on developing, modifying, enhancing, and adding value to key deliverables and enable team to support leadership for their review meetings
ACCOUNTABILITIES Answerable/Liable for success
Business operations support to Services/ Markets including
Business Intelligence & Analytics to produce analytics across multiple dimensions of business - Finance, Sales, Talent, Quality, Delivery, external competition and others as needed by the Market/ Service leadership
Business insights writing & leadership review materials
Driving adoption of Standard Accenture tools
Working in an agile way – on demand change request, real time support for adhoc reporting requests
Project Management – requirement gathering, project delivery, track actions, issues and challenges
JOB SUMMARY
· Act as a business partner to Market/ Service Leads, by providing data-driven insights using various analytics and data visualization tools and help run strategic market development initiatives
· Manage reviews of business results with stakeholders, track challenges and next steps
· Provide analysis for programs jointly as needed that include pipeline improvement, win/loss, account planning, profitability improvement analysis, chargeability analysis
· Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements
· Enable leadership with required analytics and actionable insights such as budgeting and forecasting for Sales, Revenue, and Headcount planning in close collaboration with Finance and HR teams, identify and investigate deviations and help develop remediation actions
· Leverage Accenture tools to provide better business insights and help leadership to analyze performance outcome
Act as a key contact for all metrics & analytics related matters with a specific focus in supporting business operations reporting and management needs
Responsible for coordinating/ preparing dashboards and presentations for regular business reviews
Proactive in anticipating the business needs of the business leader and taking actions to support the need
RESPONSIBILITIES Tasks, functions, deliverables Performed
· Strategic leadership
Develop self as an SME on business analytics and data
Combine strong understanding of Accenture products with business acumen to produce insightful analysis
Identify opportunities to develop customized solutions to enable business operations processes and fulfill business requirements which cannot be met through Accenture tools
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· Stakeholder engagement
o Conducting regular update meetings with stakeholders
Identifying and managing issues and crisis proactively
Partnering with stakeholders to provide data driven business advice
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· Production management
Hands on production of reports, scorecards, and other deliverables
o Cater to multiple requests from stakeholders
o Oversee and ensure work to…