At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description:
Accenture Federal Services is seeking an individual responsible for providing qualified Data Transfer Workstation support to provision, configure, deploy, and sustain DTWs as hardened, domain-joined Windows 11 kiosk workstations designed specifically for controlled data ingress and egress.
Responsibilities include:
Create and maintain Windows image to be used on the Workstations specific to Data Transfer Agents (DTA)
Support deployment activities of workstations to Animal sites
Create workstation sustainment plan (MECM, TSGs, and site deployment plan)
Service Desk Integration
Perform imaging and configuration of the DTW machine for deployment.
Follow and improve the deployment process and documentation with coordination of DTW Engineering team.
Create install request with SOI team to ensure local site infrastructure is configured for DTW installation.
Deliver the configured DTW to PjM for shipping to local site.
Provide customer training and answer questions as necessary for the data transfer process with the DTW.
Monitors overall system health, performs routine maintenance, and documents / recommends new workflows for stability.
Manages Operational System Management (through ITSM) escalation and triage as required.
Troubleshooting and remediation activities as appropriate to include coordination with System Owners, Product Team, and Migration Team.
Complete regular maintenance on all systems/applications to include patching and vulnerability remediation and identification of end-of-life replacements.
Complete approved configuration updates/changes and escalates as needed.
Work with the engineering team to improve, automate, and streamline the DTW lifecycle. Including imaging, configuration, deployment, operation, maintenance, and monitoring
Here's what you need:
DoD 8570 IAT Level II or higher certification upon start
AZ-900, Cloud+, AWS Cloud Practitioner, or equivalent certification
Bachelor's degree or additional 4 years equivalent experience
3+ years demonstrated performance in related technology
Experience in one or more of the following topics:
Cloud technologies
Data and AI
Security
Complex networks
IAAS, PAAS, and/or SAAS
Cross-platform integration and large-scale, complex systems
Business applications design and implementation
Bonus points if you have:
Direct Platform Support (Windows Workstation/Server)
Active Directory Organization and Management (OU and GPO Management)
Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)
AVD Experience and Component Support (Pools, Workspace, Application Management, Firewall Management)
Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.)
PowerShell
Azure Purview
AZ-104
Security Clearance:
An active TS/SCI Clearance
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation…