The Project Senior Analyst supports the delivery of complex network infrastructure programs by ensuring timely execution of project tasks, accurate documentation, and smooth coordination between internal teams, carriers, and external vendors. This role is ideal for early‑career professionals in telecom provisioning, network deployment, or service delivery who want to build technical and operational expertise across global network programs.
Key Responsibilities:
Project Support & Coordination
Support day-to-day delivery of network infrastructure projects, including Dark Fiber (DF), Leased Wave (LW), Bulk Fiber (BF), and IPOOB‑to‑day delivery of network infrastructure projects, including Dark Fiber (DF), Leased Wave (LW), Bulk Fiber (BF), and IPOOB
Track task progress and ensure project activities are completed according to defined schedules and milestones
Internal & Vendor Communication
Facilitate communication across internal teams, carriers, and vendors under guidance from senior project leadership
Participate in project calls, relay updates, and contribute to discussions on timelines, readiness, and risks
Planning & Information Gathering
Collect project‑specific data from tools such as Salesforce, BTP, and executive reports to support upstream planning, design, and requirements definition
Prepare information packages used by design, deployment, and implementation teams
Order & Implementation Tracking
Create, submit, and track orders in Pega/Workfront for adds, changes, and disconnects
Monitor carrier implementation progress and support end-to-end delivery activities‑to‑grave delivery activities
Logistics & Scheduling
Schedule installations, equipment deployments, testing activities, and cross‑connect work orders
Coordinate with installers, engineers, designers, and remote hands resources to ensure operational momentum‑hands resources to ensure operational momentum
Monitoring & Reporting
Update project trackers, dashboards, and milestone logs using project management tools
Maintain accurate documentation of statuses, deliverables, and project dependencies in designated databases
Risk & Issue Identification
Identify risks such as potential missed milestones, carrier delays, and testing issues.
Escalate concerns to the Project Manager promptly to support timely resolution
Documentation & Administration
Prepare meeting agendas, take minutes, and maintain risk/action registers
Validate data for downstream processing and ensure all project documentation is properly organized on the client drive
Basic Qualifications:
Minimum of 3 years’ experience ordering OR implementing services I.e. voice, data, cross‑connects, leased waves, OR dark/bulk fiber
Preferred Qualifications:
Working within telecom provisioning, service delivery, OR network operations environment
Working knowledge of basic cabling and fiber infrastructure (e.g., patch panels, cross‑connects, fiber types).
Strong communication skills (written and verbal) and a customer-focused mindset
High attention to detail with strong organizational and time management abilities
Proficiency with productivity tools (email, spreadsheets, documents).
Ability to work independently while also collaborating effectively with teams
Adaptable, able to manage multiple requests simultaneously, and comfortable working under pressure or tight timelines.
Familiarity with telecom order management workflows.
Experience using Salesforce, Pega, Workfront, or equivalent project tracking systems
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/30/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k)…