Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
Provide day-to-day operational support for Meta's globally deployed MTIA AI accelerator infrastructure, including network monitoring, troubleshooting, incident resolution, and escalation management.
Serve as the technical escalation point for complex network, infrastructure, and deployment issues, driving timely resolution and minimizing operational impact.
Partner with networking hardware vendors and suppliers to troubleshoot, validate, and qualify networking products during engineering builds and New Product Introduction (NPI) phases.
Plan, coordinate, and execute optical switch deployments, including installation readiness, implementation, validation, and fault isolation.
Lead the development and continuous improvement of internal software tools and automation solutions to improve operational efficiency and scalability.
Drive rack-validation automation to streamline infrastructure validation and accelerate data center deployment activities.
Participate in quarterly planning with Meta stakeholders to align priorities, roadmaps, milestones, and delivery objectives.
Lead weekly delivery and operational reviews with Meta stakeholders, covering delivery status, milestones, risks, dependencies, and required actions.
Monitor delivery performance and drive improvements in processes, automation, operational efficiency, and execution.
Provide day-to-day technical guidance, knowledge sharing, and coaching to junior engineers.
Conduct technical interviews and candidate assessments to support program hiring needs.
Provide technical and procedural guidance to Accenture delivery teams, resolve execution blockers, and promote consistent delivery practices.
Coordinate activities across engineering, operations, vendors, and client stakeholders to support successful program execution.
Prepare and present delivery status, risks, achievements, and priorities during monthly business reviews.
Drive continuous improvement, knowledge management, and operational best practices across the LINCS organization.
Maintain effective working relationships with client stakeholders, vendors, and internal teams to support delivery objectives and customer satisfaction.
Basic Qualifications:
Minimum 5 years of experience in network operations, infrastructure support, and large-scale data center environments
Minimum 5 years of experience with networking technologies, including optical networking, network hardware deployment, troubleshooting, and infrastructure lifecycle activities
Minimum 5 years of experience developing or supporting automation, software tooling, or infrastructure/rack-validation solutions
High School Diploma or GED required
Preferred Qualifications:
Minimum 2 years of experience providing technical leadership, mentoring engineers, or coordinating technical delivery teams
Minimum 2 years of experience working in hyperscale, cloud, or large-scale infrastructure environments
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the…