Position Title: Intern, Integrated Employment ServicesLocation: ACCES BramptonCo-op Term: January 2027 - April 2027
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 57,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services, including client engagement, job readiness support, employer outreach, and service coordination. The student will work closely with Employment Consultants and Employer Liaison staff to gain practical experience while contributing to program operations. This role is ideal for students interested in employment services, social services, and community work.
Through this placement, the student will:
Gain an understanding of the Employment Ontario (EO) and IES model
Develop skills in client engagement and career development support
Learn how to support employment outcomes and retention strategies
Build experience in resume development, job search support, and employer engagement
Strengthen professional communication, organization, and teamwork skills
Responsibilities and Opportunities:
1. Client Engagement & Intake Support
Assist with preparing client intake files and documentation
Support reminder calls/texts for upcoming appointments
Assist with follow-up on missed appointments and inactive clients
Support client check-ins to maintain engagement in services
Observe and learn intake and service planning processes
2. Resume & Job Readiness Support
Assist in reviewing and formatting client resumes
Provide feedback and suggestions under the guidance of Employment Consultants
Support clients in preparing for job search activities
Observe and assist with interview preparation activities
3. Employment & Employer Support
Conduct research on employers and labour market opportunities
Assist in collecting and organizing job postings
Support Employer Liaison activities, including outreach preparation
Observe employer engagement and job development processes
4. Workshops & Events
Assist with preparation and coordination of webinars and workshops (onsite and virtual)
Support delivery through co-facilitation or practice sessions
Assist with job fair preparation and participation
5. Retention & Follow-Up Support
Support tracking of client employment status
Assist with follow-up activities (e.g., 3, 6, and 12-month check-ins) under supervision
Escalate client concerns or risks to appropriate staff
6. Administrative & System Support
Assist with data entry and maintaining accurate client records
Support tracking of required documentation (e.g., resumes, employment verification)
Learn and support the use of internal systems
Participate in front desk and virtual outreach activities as required
Skills and Qualifications:
Must be currently enrolled in an academic program that includes a field placement, practicum, or co‑op component, such as the Career Development Practitioner Program, Social Service Work diploma, or a related field.
High level of professionalism and ability to identify, handle and safeguard confidential information with the utmost discretion.
Excellent communications skills, both written and verbal
Detail-oriented with excellent time management skills
Able to work independently and be self-disciplined
Able to work effectively in a team environment where priorities can change…