Location: Middletown, NY
Will cover sites in Orange, Ulster & Dutchess County.
Salary: $107,500 Annually
Hours: 40 hours per week
Travel: Up to 50%
OVERVIEW OF PRIMARY RESPONSIBILITIES:
The Nursing Supervisor, under the direction of the Assistant Nursing Director, Behavioral Health provides day-to-day clinical and operational leadership for nursing services across the Behavioral Health Urgent Care sites. This position supervises and supports nursing staff, promotes safe, timely, recovery-oriented care for individuals experiencing behavioral health and/or substance use crises, and helps ensure that nursing practices comply with applicable laws, regulations, professional standards, and agency policies. The Nursing Supervisor coordinates staffing and clinical workflows, supports staff competency and performance, monitors documentation and medication-related practices, and oversees the availability of required medical supplies and equipment.
PRIMARY FUNCTIONS:
Provides day-to-day supervision, coaching, and clinical guidance to Registered Nurses assigned to Behavioral Health Urgent Care sites; promotes accountability, collaboration, professional growth, and consistent nursing practice.
Participates in recruiting, interviewing, hiring, onboarding, and training nursing staff; establishes clear expectations and supports staff integration into the urgent care team.
Develops and coordinates nursing schedules and site coverage, responds to callouts and vacancies, and adjusts staffing plans to support safe operations and continuity of care.
Monitors nursing performance through observation, review of documentation, feedback, and follow-up; conducts performance evaluations and addresses performance concerns in collaboration with the Behavioral Health Assistant Nursing Director and Human Resources, as appropriate.
Ensures nursing staff maintain current licensure, required certifications, mandatory training, and demonstrated competency; tracks expiration dates and follows up promptly on compliance gaps.
Promotes safe, timely, trauma-informed, culturally responsive, and recovery-oriented nursing care for individuals presenting with behavioral health and/or substance use needs, including individuals with intellectual and developmental disabilities when served.
Provides clinical support and nursing care within the scope of RN licensure and agency protocols, including assessment and monitoring of clients, medication administration as authorized, recognition of changes in condition, and timely communication with psychiatric providers and other members of the care team.
Supports staff in responding to behavioral health crises, medical emergencies, and changes in client condition; reinforces escalation procedures, emergency response protocols, and coordination with appropriate clinical and emergency services.
Overseas the accuracy, timeliness, completeness, and confidentiality of nursing documentation in the Electronic Health Record (EHR); identifies documentation trends or deficiencies and provides coaching and corrective follow-up.
Monitors compliance with medication management procedures, including safe storage, handling, administration, documentation, and reporting of medication errors or concerns, consistent with applicable requirements and agency policy.
Maintains oversight of medical supplies, medications, and clinical equipment; monitors inventory levels, storage conditions, and expiration dates, and coordinates timely replenishment to support safe and uninterrupted services.
Helps implement and monitor nursing policies, procedures, and clinical workflows; communicates updates to staff and reinforces consistent application across sites.
Participates in quality assurance, incident review, audits, and continuous-improvement activities; identifies risks, recurring issues, and opportunities to improve client safety, service quality, and operational efficiency.
Coordinates with urgent care leadership, psychiatric providers, other clinical…