Catastrophe Business Analyst
Job Summary
The Business Analyst (BA) works as a member of the Catastrophe (CAT) Planning & Logistics Team, supporting efforts to ensure organizational readiness and effective response to catastrophe events. The BA leverages data, mapping technology, analysis, and collaboration to support catastrophe planning, logistics, claims readiness, and response activities.
Working with CAT Planning & Logistics, Claims, and other internal and external partners, the BA collects, analyzes, and communicates information to support business decisions, improve processes, strengthen readiness, and help coordinate resources and services following disasters.
Job Duties
Establishes collaborative relationships with CAT Planning & Logistics, Claims, and other business partners.
Collects, analyzes, and communicates data to support catastrophe planning, readiness, logistics, and response.
Uses data, mapping systems, and other tools to assess catastrophe events and communicate potential and actual impacts.
Supports the development and continuous improvement of CAT plans, processes, procedures, reporting, and readiness activities.
Supports the development, implementation, and maintenance of catastrophe response and logistics plans, helping ensure both short- and long-term organizational readiness.
Collects, analyzes, organizes, and communicates catastrophe-related data to support planning, response, and business decision-making.
Uses mapping and Geographic Information Systems (GIS), data visualization, and other analytical tools to evaluate catastrophe events, geographic impacts, exposures, and other information relevant to CAT response.
Supports the coordination, communication, tracking, and reporting of Catastrophe Claims events, providing timely and accurate information to business partners and leadership.
Assists with the development of catastrophe event updates, reports, maps, dashboards, presentations, and other materials used to communicate event-specific information and support decision-making.
Supports the planning and coordination of CAT readiness exercises and drills to evaluate Claims readiness, identify potential limitations, and strengthen response capabilities.
Assists with the development and maintenance of CAT plans, playbooks, procedures, process flows, and other readiness documentation.
Supports the coordination of resources, equipment, supplies, personnel, and logistics necessary for catastrophe response, working with internal and external partners as appropriate.
Analyzes current processes and identifies opportunities to improve CAT planning, logistics, reporting, data utilization, and response capabilities.
Organizes and conducts meetings, briefings, exercises, and demonstrations. Prepares supporting materials, documents outcomes, and tracks action items and commitments.
Works collaboratively with business and technical teams to identify requirements and support the development or enhancement of tools and solutions used for CAT planning, analysis, logistics, and response.
Supports continuous improvement following catastrophe events and readiness exercises by assisting with after-action reviews, documenting lessons learned, identifying gaps, and tracking improvement activities.
Performs assigned CAT planning, analysis, logistics, and project activities to committed effort and dates and provides support during catastrophe events as needed.
Qualifications
Bachelor’s degree preferred.
1–3 years of experience in emergency management, catastrophe planning, disaster response, data analysis, business continuity, logistics, or a related field.
Demonstrated ability to collect, analyze, interpret, and communicate data to support operational planning and business decision-making.
Experience using mapping, GIS, data visualization, or reporting tools to analyze and communicate geographic and operational information.
Strong analytical and problem-solving skills with the ability to identify trends, evaluate potential…