Job Type:
Full time
Exempt/Non Exempt:
Hourly
Job Description:
Location Details: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Position Schedule / Shift: Monday - Friday, 8:00 am to 5:00 pm
Position Summary: This role serves as a subject matter expert for licensing processes and regulatory requirements, applying specialized knowledge to execute projects and process improvements, and producing detailed reports that enable operational transparency and strategic decision-making.
Key Responsibilities:
Evaluate licensing workflows and identify opportunities to streamline processes, improve efficiency, and enhance the overall team experience.
Develop, document, and maintain licensing best practices that support consistency, accuracy, and compliance across the organization.
Provide training, guidance, and ongoing support to team members as processes, tools, and system functionality evolve.
Contribute to licensing projects of varying scope, including system upgrades, regulatory changes, new-state expansions, and process improvement initiatives.
Partner with cross-functional teams, including Legal, Compliance, IT, and Field Operations, to support timely, accurate execution of licensing-related initiatives.
Serve as a subject matter expert on licensing projects by communicating plans, timelines, risks, and status updates to leadership and key stakeholders.
Create, manage, and distribute detailed licensing reports that provide meaningful insights for internal and external stakeholders.
Monitor state, federal, and industry-specific licensing requirements to help ensure ongoing compliance and operational readiness.
Support leadership by serving as a trusted point of contact for escalated licensing matters and regulatory inquiries.
Stay current on changing licensing laws, rules, and requirements across states and translate updates into practical guidance for the business.
Provide backup leadership support for licensing escalations, helping drive resolution and maintain business continuity.
Qualifications:
Required
College Level Coursework or equivalent combination of education and experience
2 years of experience in licensing, regulatory compliance, or related field; experience in financial services or insurance is a plus
Using Microsoft Office
Presenting to various levels of leadership
Creating reports
Project management or project support within defined scope
Team collaboration
Knowledge of:
Licensing practices and procedures across multiple states
Licensing industry knowledge
Skills:
Strong understanding of licensing regulations and compliance standards.
Excellent organizational, analytical, and project management skills.
Proficiency in Microsoft Excel, or other reporting tools.
Excellent communication and interpersonal skills.
Strong organization skills
Strong written and verbal skills
Ability to:
Perform research and analysis
Resolve complex problems
Collaborate with other departments
Preferred
Licensing experience to include standard and non-standard companies
Work Environment: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Compensation & Benefits Overview:
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).
Compensation
Hourly Compensation Range of $21.88 to $34.04
Benefits
At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
Health &…