Job: Deputy Housekeeping Manager
Location: Berkshire
Salary: Up to £50,000 per annum
Contract: Full-time, permanent
Work Schedule: Full-time, including shifts, weekends and bank holidays as required
Start Date: Immediate start required
Overview & Opportunity
A prestigious luxury property in Berkshire is seeking an experienced Deputy Housekeeping Manager with a strong background in luxury 5-star hospitality and private household environments .
This is an exciting opportunity for a highly organised, hands-on housekeeping professional who understands the exceptional standards expected within luxury hotels, private residences and UHNW households.
Working closely with the Housekeeping Manager, the successful candidate will support the day-to-day running of the housekeeping department, ensuring impeccable standards of cleanliness, presentation and service across guest accommodation, private residences and wider property areas.
This role would suit a proactive and detail-oriented individual who enjoys leading by example, supporting team development and maintaining the highest standards within a prestigious luxury environment.
Job Description
As Deputy Housekeeping Manager, you will play a key role in overseeing daily housekeeping and laundry operations, supporting the Housekeeping Manager in delivering consistently exceptional standards across both luxury hospitality and private household environments .
You will help coordinate the housekeeping team, monitor standards, conduct inspections and ensure bedrooms, residences and public areas are maintained to an impeccable standard. The role requires someone who is equally comfortable working within a professional hotel operation and delivering the personalised, discreet service expected within a private residence.
You will act as a key support to the Housekeeping Manager, helping to organise workloads, train team members, manage stock and ensure the smooth running of the department in their absence.
Role Responsibilities
Support the Housekeeping Manager with the day-to-day running of housekeeping and laundry operations across luxury guest accommodation, private residences, public areas and back-of-house facilities.
Maintain exceptional standards of cleanliness, presentation, organisation and attention to detail.
Conduct regular inspections of bedrooms, suites, residences and public areas, ensuring all spaces are prepared to 5-star and private household standards.
Supervise, motivate and support housekeeping and laundry team members, promoting a positive and professional working environment.
Assist with staff training, development, onboarding and performance management.
Coordinate room and residence readiness with Front Office, Estate and wider operational teams.
Support the delivery of personalised housekeeping services in line with individual guest and principal preferences.
Work discreetly and professionally within private household environments, respecting confidentiality and the privacy of principals and guests.
Assist with laundry operations, including the care and presentation of high-value garments, luxury fabrics, linens and household items.
Monitor stock levels, purchasing requirements and departmental inventory.
Support the implementation and maintenance of housekeeping procedures, SOPs and service standards.
Assist with departmental budgeting, cost control and efficient use of resources.
Ensure compliance with COSHH, manual handling, PPE, hygiene and health and safety requirements.
Maintain high standards of presentation across interiors, furnishings, guest areas and estate facilities.
Work collaboratively with other departments and household staff to ensure a seamless service.
Take responsibility for the department when required, supporting the Housekeeping Manager in their absence.
Remain hands-on and visible within the operation, leading by example and supporting the team during busy periods.
Maintain discretion, professionalism and confidentiality at all…