Job: General Manager
Location: North Yorkshire, UK
Salary: £70,000 circa per annum
Accommodation: Temporary accommodation available
Job Type: Full-time, on-site
Start Date: ASAP
Overview and Opportunity
An established hospitality and events venue in North Yorkshire is seeking an experienced General Manager to oversee its diverse operations. The venue caters for weddings, private celebrations, corporate events and guest accommodation, offering a varied and rewarding environment for an experienced hospitality professional.
With a combination of event spaces, accommodation and food and beverage facilities, the business delivers a range of hospitality experiences throughout the year. This is an exciting opportunity to join an established venue with a strong focus on service, guest satisfaction and delivering memorable occasions.
Job Description
The business is seeking an experienced and commercially minded General Manager to take responsibility for the overall management and performance of its hospitality operations. The successful candidate will oversee daily operations, lead the team and ensure the smooth delivery of weddings, private events, accommodation and guest services.
Working closely with the owners, the General Manager will drive operational excellence, maintain high service standards and identify opportunities to improve revenue, profitability and the overall guest experience. This is a hands-on leadership position suited to someone who can balance commercial objectives with a genuine passion for hospitality.
Role Responsibilities
Oversee daily operations across all hospitality departments, ensuring efficient running and consistently high standards.
Lead, motivate and develop the team, managing recruitment, training, performance and staffing.
Oversee weddings, private events and celebrations, ensuring seamless delivery and excellent client experiences.
Maintain exceptional guest service standards, managing feedback and resolving complaints professionally.
Manage budgets, revenue, expenditure and cost control to maximise profitability.
Identify opportunities to increase bookings, drive sales and support business growth.
Oversee accommodation, food and beverage operations and guest services.
Ensure compliance with health and safety, food safety, licensing and other relevant regulations.
Manage supplier relationships and work closely with the owners to improve operational performance.
Monitor standards, implement improvements and provide regular updates on business performance.
Candidate Requirements
Proven experience in a senior hospitality management role, such as General Manager, Hotel Manager or Operations Manager.
Strong leadership skills, with experience managing, training and developing teams.
Experience overseeing hospitality operations, ideally including weddings, events, accommodation and food and beverage.
Strong commercial awareness, with experience in budgeting, cost control and revenue growth.
A passion for exceptional guest service and the ability to handle feedback and resolve issues effectively.
Excellent communication, organisation and problem-solving skills, with the ability to manage competing priorities.
Knowledge of hospitality compliance, including health and safety, food safety and licensing.
A proactive, hands-on approach, with the ability to identify business development opportunities and improve performance.
Confidence using hospitality management systems and booking platforms.
Experience within a hotel, events venue or premium hospitality environment would be advantageous.
Benefits
Competitive Salary – circa £70,000
Temporary Accommodation Available
How to Apply
To apply for this role, please send your CV/resume to: laura.iveson@achievehospitality.com