We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Title: Accounts Officer
Key contacts/stakeholders
Internal:
CFO
Finance Manager
AP Manager / AR Manager
Senior Business Analyst
General Manager
Sales team / BDMs
Product Development
Customer Service
DC
External:
Suppliers
Customers/Debtors
Freight Companies
Bank
Insurers
Get to know the team
Our Finance and Admin team plays an essential role in leading all Finance, Admin, Customer Service and commercial process activities at the Directed Group. This team provides reporting and insights, which often serves as a catalyst for new projects, and a single source of truth for multiple business units.
The Accounts Officer sits across both the Accounts Payable and Accounts Receivable functions, ensuring timely and accurate payments to local and overseas vendors, achieving debtor payment targets, and maintaining clean, accurate ledgers and reconciliations. This is a varied, hands-on role for someone who enjoys working across the full transactional finance cycle and building strong relationships with both suppliers and customers.
Role objective and areas of focus
The primary objective of the Accounts Officer is to maintain accurate and efficient reconciliations across all vendor and debtor accounts, GL accounts, bank reconciliations and inventory costs, while achieving debtor payment targets and supporting a clean, up-to-date ledger. The core areas of focus include:
The role will focus on the following areas:
Accounts Payable
Accounts Receivable
Month-end Processing
Key responsibilities
Responsibilities of the Accounts Officer will include, but are not limited to:
Accounts Payable
Assisting offshore team with uploading and entering invoices into paperless system ProSpend, ensuring accuracy.
Proactively following up on and addressing invoice entry errors e.g. GL, entity etc.
Ensuring all Purchase Orders and invoices reconcile and forwarding discrepancies to the respective team to resolve.
Creating new vendors, both overseas and local, ensuring accuracy of all data.
Ensuring all invoices processed have appropriate approvals.
Efficient and accurate reconciliation of credit card statements and bank payments across multiple bank accounts.
Maintaining clean GL accounts i.e. clearing accounts, landed cost etc.
Accounts Receivable
Developing and monitoring debtor accounts including credit limits, payments and claims.
Maintaining a clean ledger by following up claims and overdue accounts.
Reconciliation of all group (including eCommerce) accounts to maintain up-to-date ledgers and figures.
Creating new debtors and assisting in opening and closing accounts in SAP.
Ensuring accounts are set up correctly and updated on PPSR and insurance for complete coverage.
Processing of claims, credits and rebates assigned to the department.
Uploading of debtor financing each week and reconciling at month end.
Liaising with BDMs, the DC and customer service to support sales targets and cashflow forecasting.
General/Month-end Process
Reviewing and actioning emails sent to multiple inboxes e.g. own, accounts, AR/AP shared inboxes.
Promptly attending to ad-hoc requirements from the CFO, Finance Manager or AP/AR Manager in relation to month-end processing.
Ensuring efficient and accurate end-of-month processing across both AP and AR functions.
Assisting with ad-hoc accounts payable, accounts receivable and data entry tasks where required.
Contributing to the development of new processes and continuous improvement across the Finance & Admin team.
How success is defined
Success in the Accounts Officer role will be measured by maintaining a high level of accuracy and efficiency across invoice processing, debtor collections, reconciliations and month-end closing, together with low debtor payment days and a clean, up-to-date…