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SALESFORCE ADMINISTRATOR – AGENTFORCE & AI AUTOMATION
TP2, Eastwood
US Night Shift | Onsite | Full-time
Ready to build Salesforce automation and AI agents that run in production, not just in demos? Join Acquire Intelligence as our hands-on platform specialist for Agentforce, Flows, and integrations.
ABOUT ACQUIRE INTELLIGENCE
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
A SNAPSHOT OF YOUR ROLE
You will own and continuously improve a fast-growing Salesforce environment as the hands-on specialist for automation, AI, and integrations. You will keep the CRM reliable and organized, fix automation issues at the root cause, and turn business outcomes into scalable Salesforce solutions.
A major part of the role is designing and deploying Agentforce capabilities, connecting Salesforce to external AI services and internal agents, automating data enrichment, and integrating external systems so key operational data is visible directly in Salesforce. You will work directly with US stakeholders and take ownership from business need to working solution.
WHAT YOU'LL DO
Salesforce Platform Ownership
Own the day-to-day health, configuration, and organization of the Salesforce environment, including objects, fields, layouts, permissions, and data quality.
Standardize the user experience and data model so related processes, such as Leads and Opportunities, follow consistent structures, fields, and business rules.
Identify technical debt, inconsistent configuration, and scalability risks before they create operational issues.
Flow Automation and Troubleshooting
Investigate and resolve defects in Salesforce Flows, automations, and related business logic using a root-cause approach rather than temporary workarounds.
Design and build new Flows and automations from business outcomes and process requirements, not only maintain existing configuration.
Test changes in sandbox, assess downstream impact, and deploy through a controlled release process.
Agentforce and AI Automation
Design, build, test, and maintain Agentforce agents for real business use cases, including customer-facing or internal chatbot experiences.
Configure agent topics, instructions, and actions, and connect agents to Flows, prompt logic, Apex, or external services as required.
Integrate external AI or LLM-based services with Salesforce and with agents built outside Salesforce, using secure APIs and governed data access.
Monitor agent performance, troubleshoot failures, and continuously improve agent behavior, reliability, and business outcomes.
AI-Assisted Data Enrichment
Build automations that identify missing or incorrect CRM information and enrich records from approved external sources.
Automate enrichment of fields such as business address, industry, employee count, and company profile information, while maintaining source traceability and data-quality controls.
External-System Integration
Design and implement an integration that makes relevant transaction data from an external payments platform visible on Salesforce Account or related records, so users no longer need to log in to the external system.
Work with REST APIs, webhooks, and Salesforce integration patterns to synchronize data securely and reliably.
Implement error handling, retry logic, logging, and monitoring for production integrations.
Business Partnership and Solution…