About Auris
Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.
Summary of This Role
The Director, Channel Growth & Strategy is responsible for executing the growth strategy and operating model for Auris' insurance-distribution channels, including Acrisure and Wholesure. This role drives channel expansion, partner engagement, operational excellence, and long-term revenue growth.
This is a highly visible player-coach role that combines strategic planning with hands-on execution. The individual will work closely with channel leaders, partner organizations, and cross-functional teams to scale existing programs, launch new partnership initiatives, and build the infrastructure needed to support sustainable growth. Approximately one-quarter of the role focuses on partnership operations to ensure a strong foundation as the channels continue to expand.
What You’ll Do
Growth Strategy and Business Planning
Partner with Vice President to build and execute multi-year channel business plan and investment strategy across Acrisure and Wholesure.
Support the Vice President in establishing growth targets for margin, customer acquisition, active referrers, and partner engagement and track performance against them.
Identify and prioritize investment opportunities across offices, divisions, general agency partners, and product lines.
Scale the Acrisure channel by increasing participation, referrals, and office penetration.
Lead the launch and expansion of the Wholesure channel and establish repeatable partner success models.
Develop target account strategies and growth plans for agency and partner segmentation.
Partner and Stakeholder Leadership
Serve as the senior Auris representative with Acrisure and Wholesure operational and field leadership teams.
Build strong relationships across Revenue Operations, Employee Benefits, Commercial Lines, Marketing, Finance, Legal, Compliance, and Product teams.
Collaborate on partner compensation, reciprocity programs, attribution models, and operational alignment.
Represent Auris at partner meetings, industry events, leadership summits, and strategic reviews.
Foster a seamless client experience between Auris and partner organizations.
Partnership Operations & Team Leadership
Oversee referral workflows, attribution processes, payout administration, CRM management, reporting, and business reviews.
Monitor partnership health metrics and implement process improvements, leveraging technology, automation, and process enhancements.
Coordinate efforts among Sales Operations, Revenue Operations, Marketing, Product, Finance, and Legal teams.
Maintain accurate dashboards, scorecards, reporting tools, training materials, and partner programs.
Business Performance and Senior Leadership Reporting
Provide clear and actionable business performance updates to senior leadership.
Communicate results, opportunities, risks, and recommended actions.
Partner with the VP to build channel ROI narrative and funding justification for growth investments.
Support senior leadership decision-making through data-driven insights and analysis.
What Are We Looking for in this Role?
Required Qualifications
Bachelor's degree from an accredited university.
8+ years of experience in channel management, partnerships, business development, sales operations, or related fields.
Demonstrated success growing indirect, referral-based, or partner-driven revenue channels.
Experience designing, building, or scaling partner programs.
Strong operational, process management, CRM, and reporting…