About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary:
The Leaves Coordinator provides operational and administrative support for the leave of absence process. This role is responsible for intake management, documentation tracking, and basic employee communications. The Coordinator ensures cases are properly logged and routed to the appropriate team members for eligibility review and case management. In this role, you’ll support the coordination of employee leaves across the company —helping ensure smooth, timely, and compliant experiences.
The ideal candidate is someone who can be empathetic to employees dealing with difficult situations and thrives on organization and process. Attention to detail is critical.
Responsibilities:
Assist with intake and tracking of employee leave requests (e.g., medical, personal, family)
Support development of team processes and procedures, and utilization of technology resources
Process documentation according to compliance deadlines and respond to initial inquiries from employees
Enter and update leave records in Workday and internal tracking tools
Audit data entries for accuracy and flag inconsistencies
Assist with return-to-work logistics and employee outreach
Partner with the HR team to escalate complex leave, ADA, or compliance scenarios
Maintain secure and compliant documentation practices
Learn and apply foundational leave-related regulations (FMLA, ADA, etc.)
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
Ability to organize and manage multiple priorities effectively in a fast-paced customer-focused environment
Excellent interpersonal and written and verbal communication skills
Excellent problem-solving and analytical skills, and decision-making skills with the ability to drive process improvements and automation.
Proficiency in Microsoft 365 software (Word, Excel, PowerPoint, etc.)
Ability to positively interact with all levels
Ability to work independently, while also being able to contribute to a collaborative environment and provide and take direction
High level of discretion and confidentiality
Ability to influence others
Excellent customer service skills
Demonstrated organization, attention to detail, and ability to produce accurate, quality work
May occasionally require extended hours to meet business needs
Education/Experience:
Bachelor’s Degree in Human Resources, Accounting, or related field - or recognized equivalent in education and experience, required
Minimum of 2 years of experience in HR, benefits, customer service or operations required.
Multi-state experience preferred
Workday experience a plus
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in…