At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
The Support Services Coordinator role will be responsible for carrying out activities to ensure the Unit office is open and staffed to serve customers in their respective communities, as well as carrying out activities to support a portfolio of events. and community accounts. This Personnel will provide support services to their assigned manager and office staff if requested. Responsibilities include, but are not limited to, mail management, general office operations, office volunteer management, donation/revenue processing, general event support, event materials (product support), document management, entry of data, standard reports and guidance for an office team. support staff.
Direct work in the patient area including effective guidance on programs and services and processes of direct help to patients as well as payment processes.
Pay rate: $13.28/hr
ESSENTIAL FUNCTIONS:
Provide office supply management, to include ordering, inventory, order receipt, and expenses.
Provide general office operational support, coordinate utilization of office space (i.e. workstations/offices) and equipment (phones/PC), manage internal/external storage facilities, maintain and manage fixed asset inventory ( (e.g., photocopiers, mail meters, laptops). , wireless cards, LCD players, walkie-talkies, credit card machines, etc.)
Process payment of patients' financial aid, expenses and invoices related to events and accounts, point of contact for audiovisual equipment, meeting rooms conferences, office meetings and trainings (drinks, food, room preparation, supplies)
Supervise office volunteer management, help recruit, direct, maintain data and support recognition efforts.
Supervise mail management, coordinate the receipt and distribution of letters, packages, correspondence, sort mail, process all office bulk mail shipments and maintain postage due and meter postage accounts
Concur Process, marketplace for direct patient assistance, office-related bills and expenses, point of contact for audiovisual equipment, conference rooms, office meetings and training (drinks, food, room preparation, supplies)
Supervise front desk and reception duties, receive incoming calls, provide assistance to callers; Greet visitors and provide assistance, ensure office is covered during business hours, assist virtual and walk-in patients with mission needs including all programs and services.
Provide support for Salesforce service requests, handle and manage as assigned, reassign appropriate staff member as required.
Maintains files and records up to date, manages and maintains all appropriate municipal and state office permits and requirements, visible and organized, and prepares reports as necessary. Keeps payments reviewed and up to date with all corresponding payments
to assigned office
Maintains materials display areas in field offices as dictated by published materials display recommendations. Supervise the control of educational material and ensure that everything used is properly documented as an educational activity in the office through sales force.
Manages the supervisor's daily and long-term schedule (schedules appointments, schedules interviews, etc.).
Provides timely and accurate data entry, reports, documents, correspondence and security. required signatures as needed and file maintenance.
Receives and analyzes incoming correspondence, reports and telephone calls.
Direct responsibility for providing the administrative support necessary to achieve the organization's goals and objectives.
Manages multiple projects as assigned by…