Join Us in Shaping the Future of Clinical Research
Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration—we create an environment where meaningful work drives meaningful change.
At Adams Clinical, you’ll find:
A culture of respect, transparency, and continuous improvement
Opportunities for professional growth and learning
A team dedicated to improving lives through innovation and integrity
If you’re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we’d love to have you on our team.
Job Role
Adams Clinical is a rapidly growing research site network specializing focused on late phase industry-sponsored trials of novel treatments for a variety of psychiatric and neurological conditions, supporting both inpatient and outpatient studies.
We are seeking an experienced Clinical Research Office Coordinator to help us support the day-to-day operations at our Dallas location.
In addition to supporting the day-to-day operations, this person will be responsible for fostering smooth scheduling, participant support, and office management. This role serves as a key point of contact for site staff such as clinicians, clinical research coordinators and research assistants, and participants while ensuring an organized and welcoming environment.
Key Responsibilities:
Participant Support
Greet and check in participants, ensuring a professional and positive experience.
Complete appointment reminders and provide visitors with appointment information to support attendance.
Arrange transportation to and from the office using healthcare transportation portals (UberHealth, Lyft Concierge); monitor trips to address missed rides and rebook when needed.
Manage meal support (e.g., Uber Eats) for designated participants.
Place calls, texts, and emails to participants who miss or reschedule visits, coordinating re-bookings to maintain study timelines.
Support a positive participant experience and maintain professional relationships to support retention and engagement.
Scheduling & Communication
Coordinate scheduling needs across clinicians and research staff, escalating to site leadership when necessary.
Serve as a liaison between participants, clinicians, and research coordinators/assistants to facilitate seamless visit flow.
Manage assigned phone lines (e.g., site main line queue) and voicemails, triaging and routing messages to relevant clinical staff.
Relay important site updates (e.g., staff relocations, delegation changes, availability) to the remote Clinical Research Administrative (CRAC) team
Office & Facilities Management
Open and prepare the office each morning; refresh snacks, coffee, and water.
Maintain clean, welcoming shared spaces, including the staff kitchen and waiting areas.
Track and replenish office supplies; conduct weekly food and supply inventory.
Order groceries and study supplies weekly; receive, track, and delegate incoming packages.
Assist in planning and supporting office events (e.g., team gatherings).
Operations & Systems
Develop and maintain organizational systems in collaboration with site leadership.
Manage participant portal updates, including information, trial status, and new appointment scheduling
Support cross-site coordination of participant appointments
Assist study teams with preparation of study materials including informed consents, assessments, and participant payment cards (ClinCards).
Review feedback from clinicians and research coordinators to recommend improvements to screening processes and participant…