Automation Associate Consultant
Position Overview
As an Automation Associate Consultant, you’ll partner with customers to understand their challenges and turn ideas into effective solutions, blending strong stakeholder engagement with hands-on delivery.
Salary & Benefits
The budgeted salary for this role is 50,000 ZAR to 75,000 ZAR monthly , depending on experience.
Click here for the list of benefits.
Hybrid working
We recognise the benefits that remote and flexible working brings.
We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.
Responsibilities
Combine customer-facing consulting with hands-on delivery.
Engage confidently with stakeholders, ask purposeful questions, challenge assumptions constructively and turn business needs into clear, practical outcomes.
Facilitate customer workshops and meetings, document requirements and user stories, shape appropriate solutions, present recommendations and build solutions using Microsoft Power Platform technologies.
Work on smaller build or advisory engagements, you will be expected to manage your work from discovery through to completion, including planning, stakeholder communication, delivery, testing, handover and closure, with proportionate support and assurance from senior colleagues.
Alongside larger or more architecturally complex engagements, you will work as part of a wider delivery team alongside an architect, consultants and other associate consultants.
You will own agreed workstreams, collaborate effectively, escalate risks early and contribute to a coherent overall solution.
What Success Looks Like
Integrate effectively with the wider Automation team, working collaboratively, actively sharing knowledge, contributing to team discussions, and being open to and acting on feedback from colleagues.
Make a positive contribution to customer engagements, demonstrating confidence and professionalism in customer meetings and workshops, with positive feedback from the customer and/or project lead.
Understand and follow the Automation team’s end-to-end processes, and be able to explain how an engagement moves from sales and pricing through signature, scheduling and resource allocation, into discovery, design, delivery, testing and handover.
Demonstrate growing ownership and consulting capability, taking responsibility for allocated activities, translating customer needs into clear requirements and user stories, managing commitments effectively, and knowing when to work independently versus seek support from the wider team.
Qualifications & Experience
Confident and credible in customer-facing situations, including presenting to both business and technical audiences.
Strong facilitation skills, with the ability to run discovery workshops, requirements sessions, demonstrations, playback sessions and project meetings.
Able to build rapport, listen actively, ask effective follow-up questions and create an environment in which stakeholders can explain needs, constraints and concerns.
Able to explain technical concepts in clear, accessible language and adapt communication to the audience.
Strong written communication, including concise meeting outputs, requirements, user stories, recommendations and delivery documentation.
Practical experience designing and building solutions with Microsoft Power Platform, particularly Power Apps, Power Automate and Copilot Studio.
Working knowledge of Microsoft 365 and SharePoint Online, with awareness of how Dynamics 365, Dataverse and Azure services can form part of a broader solution.
Able to apply sound solution-development practices, including security, accessibility, data protection, error handling, testing, documentation, supportability and environment-aware deployment.
Awareness of Power Platform governance, application lifecycle…