AHC SGMC Behavioral Health
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.
Adventist HealthCare Behavioral Health & Wellness Center seeks to hire an experienced Front Desk Coordinator who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.
As a Front Desk Coordinator you will:
• Serve as the first point of contact by answering incoming calls, routing messages appropriately, and ensuring timely communication between patients and clinical staff.
• Schedule patient appointments and manage daily scheduling changes as needed. Perform patient check-in and check-out processes in the electronic medical record (EMR), ensuring accurate demographic, insurance, and visit information is verified and maintained.
• Assist with administrative duties including scanning, faxing, and maintaining accurate, organized documentation within the electronic medical record and external data spreadsheets.
• Perform insurance eligibility verification and assist with initiating or routing authorization requests as appropriate to support scheduling and continuity of patient care.
• Other duties as assigned.
Qualifications include:
• High school diploma or equivalent.
• Minimum of 1-2 years of direct medical office administrative assistant/receptionist/coordinator experience is required; 3-4 years of above experience is preferred.
• Bilingual in Spanish preferred.
• Familiarity with back office clinical support tasks, such as obtaining vital signs, assisting with routine patient intake processes, and supporting prescription-related workflows (e.g., routing refill requests), is preferred.
Work Schedule:
Employment Type: Full-time
Hours per Week: 40 hrs/week
Typical Daily Schedule: Monday-Thursday, 9:00am-6:00pm and Friday 9:00am-3:00pm.
Shift Type: Day Shift
Shift Differential Eligible: Yes
Pay Range:
$19.22 - $25.27 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Non-Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire…