Adventist Rehabilitation - Rockville
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.
Adventist HealthCare seeks to hire an experienced Patient Access Registrar for our Rehabilitation department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.
As a Patient Access Registrar, you will:
• Demonstrate excellent patient service skills, assist in problem resolution, both internal and external
• Demonstrate world-class, exceptional customer service and set an example of correct phone etiquette
• Promote teamwork and a positive work environment
• Communicate with management when issues arise
• Demonstrate an ability to differentiate between self-empowered troubleshooting issues and escalating issues to management
• Assist with the training of new team members
• Independently solve and identify opportunities for improvement
• Completes follow-up in accordance with department policy.
• Escalate appropriate issues to management
• Verify the accuracy of all insurance information
• Conduct patient account assessments
• Verify insurance eligibility for all patients
• Attempt to ensure patient liabilities are paid in full at the time of service
• Communicate clearly to the patient or patient designee, insurance coverages/benefits, patient financial obligations, and the impact of unpaid services
• Coordinate bed placement according to hospital guidelines and/or given staffing guidelines
• Complete other duties as assigned.
Qualifications include:
• High School Graduate or equivalent. Some college preferred
• Minimum of 1 year of experience within a healthcare environment. Can include insurers or public health settings as well
• At least 1 year of experience in patient registration and/or eligibility and benefits
• Requires some knowledge/training in government payer rules and regulations
• Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities
• Must demonstrate ability to multitask and work under pressure with minimal supervision
• Basic knowledge of office equipment and PC skills
Work Schedule:
Employment Type: Full Time
Hours per Week: 40 Hours
Typical Daily Schedule: Monday- Friday 6:30AM- 3:00PM
Shift Type: Day Shift
Pay Range:
$19.21 - $24.90 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Non-Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
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