White Oak Medical Center
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White Oak Medical Center seeks to hire an experienced Patient Financial Advisor II for our Financial Financial Services department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.
As a Patient Financial Advisor II you will:
• Supports financial processes including authorizations, verifications, and financial options for patients in-house as stated above.
• Tracks available service days.
• Works with CM to ensure patients financial obligations are met
• Coordinates with CM to support discharge planning
• Coordinates and collaborates with current eligibility vendor
• Provides direct patient financial counseling if appropriate
• Assisting patients to complete AHC charitable applications at the support center location
• Works with limited direct supervision
• Can complete all PFA I duties if required• PFA III: Acts as PFA Leads
• Act as SME for the PFA roles
• Provides escalation oversight for PFA processes
• May provide process direction for all PFA roles
• Provide feedback to PFAs and Revenue Cycle Leaders for PFAs
• Ensures compliance of all policies and procedures by staff
• Acts as thought partner for financial policies and procedures as they relate to coverage verifications, authorizations, financial options, and AHC financial assistance
• Can complete all PFA I and II duties when required and as a floater if needed
Qualifications include:
• Minimum of 3 years experience within a healthcare financial environment. Can include insurer or public health setting as well.
• At least 1 years establishing eligibility and/or payment authorizations
• Requires strong knowledge/training in government payor rules and regulations • Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities
• High School Graduate or equivalent. Some college preferred.
Work Schedule:
Employment Type: Full-time
Hours per Week: 40 hrs/week
Typical Daily Schedule: Mon-Thur 8:30am-5pm Friday 8am-3pm
Shift Type: Days
Weekend Requirements: as listed above
Holiday Requirements: Follow the company holiday calendar
Pay Range:
$20.97 - $28.97 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Non-Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
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