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Osaic Careers
Procurement Opportunity in Financial Services
Shared Services Administrator
Location(s):
Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office.
Role Type: Full time
Salary: $63,750 - 85,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits .
Summary:
We are seeking a driven and motivated individual to join our dynamic Procurement team. At Osaic, you will play a key role in ensuring the Shared Services and Purchasing team meets the needs of our growing organization. This is an opportunity to work in a collaborative environment where your insights will directly influence cost optimization and operational efficiency. If you thrive in a fast-paced setting and want to make an impact on Shared Services, we would love to hear from you!
Responsibilities:
Serve as the primary point of contact for day-to-day support to our business locations in these areas:
Logistics (FedEx, UPS)
Office Supplies
Mail Services
Shredding
Breakroom Management
Records Management
Invoice Processing
Service Request Management
Responsibilities include but not limited to:
Opening and closing servicing accounts for locations
Managing requests for services at locations
Addressing service issues or problems
Following up on any open service items or requests
Closing all service requests or issues in a timely manner
Perform daily duties related to the execution of these services across all supported locations to ensure our performance level meets the contractual obligations
Act as the main point of contact for the organization on all these services for internal stakeholders and customers
Act as the primary point of contact for the suppliers performing these services to all our locations
Conduct periodic performance reviews with suppliers and service providers, ensuring service levels, responsiveness, and overall performance consistently meet organizational standards and business needs
Resolve supplier performance issues and ensure our providers are aligned with our objectives
Partner with internal teams to investigate, troubleshoot, and finalize AP escalations
Collaborate with internal stakeholders and leadership to onboard new locations
Track key Shared Services performance metrics
Manage ticketing systems and service request processes
Identify opportunities for process improvement and automation
Support Compliance with internal policies and regulatory requirements
All other duties as assigned
Education Requirements:
Bachelor’s Degree from accredited college or university is preferred, High School Diploma or equivalent (GED) is required.
Basic Requirements:
5 – 8+ years of shared services, facilities, or office management experience
Strong customer service focus, actively seeking ways to help people
Ability to manage multiple priorities in a fast-paced environment
Detail-oriented with strong organizational skills
Strong verbal and written communication skills with the ability to effectively collaborate with employees, leadership, and service providers
Knowledge of functions, features, and applications of Microsoft Office
Preferred Requirements:
Experience in a corporate environment supporting multiple facilities in different geographic locations
Knowledge of accounts payable and related accounting processes
Strong understanding of shared services…