Department:
10000 NCCT (National Center for Clinical Trials) - Divisional Administrative Expense
Status:
Full time
Benefits Eligible:
Yes
Hou rs Per Week:
40
Schedule Details/Additional Information:
fully remote; may require minor travel to corp office for user group meetings
Pay Range:
$41.10 - $61.65
The Advocate Health National Center for Clinical Trials (NCCT) is setting a new benchmark for excellence and innovation in clinical trial solutions. Our goal is simple yet bold: We connect researchers to a broad population of patients and streamline the enrollment process, delivering more inclusive cohorts and more efficient clinical trials. And we make it easy for patients to engage in clinical trials in their own communities.
Grounded in experience and supported by the integrated research expertise of Wake Forest University School of Medicine, the Advocate Health National Center for Clinical Trials is a first-of-its-kind, fully integrated solution designed to make participation in clinical trials part of the standard of care for patients. Our technology ecosystem supports clinical trials across all stages of planning and execution, from recruitment and retention to management and virtual care, delivering efficient processes and high-quality results. Powered by the expertise of the school of medicine's research team and Advocate Health clinicians and accelerated by cutting-edge technology, we are uniquely positioned to make an impact.
Job Description Summary:
The NCCT Business Process Analyst Sr plays a pivotal role in advancing the mission of the NCCT by translating strategic business objectives into detailed operational processes, requirements, and solution specifications that enable successful solution delivery. This individual reports to the Vice President and Head of Technology & Transformation and works closely with Product Management, Operations, Research, Informatics, Engineering, and other cross-functional stakeholders.
The NCCT Business Process Analyst Sr operates at the intersection of business process design, operational excellence, and solution delivery. This role is responsible for understanding current-state operations, defining future-state workflows, documenting requirements, and ensuring business needs are clearly translated into actionable solution designs. The NCCT Business Process Analyst Sr serves as a critical link between strategy and execution by ensuring that business objectives, process requirements, data needs, and system capabilities are fully understood, traceable, and aligned throughout the delivery lifecycle.
This role is not focused on product ownership. Instead, it:
Translates strategic vision into clear business processes, requirements, and solution specifications
Defines current-state and future-state workflows that enable technology-driven transformation
Works with stakeholders to identify business rules, process improvements, and operational efficiencies
Provides detailed requirements, workflow documentation, and acceptance criteria for delivery teams
Maintains end-to-end traceability from business need through implemented solution
Partners with technology, informatics, and operational teams to ensure successful implementation and adoption
Major Responsibilities:
Business Process Analysis & Design
Analyze current-state workflows, operational processes, and pain points across NCCT and research functions
Facilitate process discovery workshops and stakeholder interviews
Develop future-state process models that optimize operations through technology, automation, data, and AI
Document business processes using industry-standard methodologies and tools
Identify opportunities to improve efficiency, scalability, quality, and user experience
Ensure process designs align with organizational objectives and product strategy
Requirements Elicitation & Documentation
Elicit, analyze, and document business, functional, non-functional, and operational requirements
Translate stakeholder needs into clear,…