Job Posting End Date
11-18-2026 Please note the job posting will close on the day before the posting end date.
Job Summary
Serves as AEP’s senior functional expert and solution designer for Workday Human Capital Management. This role combines deep knowledge of HR with broad Workday configuration expertise to design solutions that are effective for users, scalable for the organization and sustainable for the support team. The role does not simply take requirements and configure them. It works alongside HR partners to understand the underlying need, discuss options and trade-offs, and determine whether the best answer is a Workday configuration, a process change or a combination of both.
Provides technical and functional leadership across the Workday HCM ecosystem, with depth in one or more of the following: Core HCM, Compensation, Advanced Compensation, Recruiting, Time Tracking, Payroll, Learning, Talent, Workday Help and reporting. Maintains working knowledge of the broader Workday platform and partners with functional subject matter experts to evaluate requirements, assess impacts, and develop solutions that align with enterprise standards and business objectives. Partners closely with our knowledgeable HR Information Systems Manager to guide solution design, releases, support and continuous improvement, while mentoring less-experienced team members and building the team’s overall Workday capability.
Job Description
What You'll Do:
Serve as the senior functional and configuration lead for Workday HCM, providing hands-on expertise across several Workday modules, such as Core HCM, Compensation, Advanced Compensation, Recruiting, Time Tracking, Payroll, Learning, Talent, Workday Help and reporting.
Partner with HR process owners, subject matter experts, employees, managers and other stakeholders to understand the business problem, user experience and desired outcome before recommending a solution.
Facilitate collaborative design discussions that explain available options, trade-offs, risks and downstream impacts so the business and HRIS team share ownership of the selected solution.
Translate business requirements into scalable Workday configurations, including business processes, condition rules, validations, notifications, security considerations, calculated fields, reports and related functional setup.
Challenge requirements constructively when a process change, simplification or use of delivered Workday functionality would create a more sustainable result.
Negotiate scope and design decisions when requests conflict with platform standards, control requirements, user experience, supportability or enterprise priorities.
Put the user at the center of configuration decisions by understanding how employees, managers, HR professionals and administrators will experience and use the solution.
Lead complex solution design, configuration, prototyping, testing, deployment and post-production evaluation for enhancements, releases and projects.
Assess the end-to-end impact of proposed changes across HR processes, security, integrations, reporting, payroll, finance, data, controls and downstream systems.
Provide senior-level troubleshooting and root-cause analysis for complex production issues, developing solutions that address the underlying cause rather than only the immediate symptom.
Lead Workday release review and feature evaluation, recommend adoption decisions, coordinate impact assessments and support testing and implementation planning.
Serve as a trusted advisor on Workday capabilities and recommend opportunities to simplify processes, improve the employee and manager experience, strengthen controls and increase automation.
Develop and maintain reports, calculated fields and operational analytics needed to support functional areas and validate system performance.
Create and maintain design documentation, configuration standards, decision records, testing evidence and support materials that improve sustainability and knowledge…