Engineers build well when the requirements in front of them are precise. This Technical Business Analyst role exists to make that true: turning high-level product requirements into detailed functional, process, system and data requirements, and tracing how each change moves through APIs and integrations.
You’ll join the product and engineering team behind a shared digital platform used in several markets.
What you’ll do
Translate high-level product requirements into detailed functional requirements, flows, user stories, acceptance criteria, business rules, edge cases and NFRs
Own backlog detail and run refinement sessions with engineers so each release is ready to build
Support early product exploration with evidence, journey insight, data and technical investigation
Map current and future-state processes, and trace how changes move through systems, APIs and integrations
Specify request and response contracts, sequence flows and data mappings
Identify downstream impacts, gaps and dependencies early
Make sure test scenarios cover agreed requirements and validate what was built
Investigate defects and production issues across app, API and downstream systems
What you’ll need
At least 5 years as a business or systems analyst, technical BA or product owner in an agile product team, including at least 3 years in technical or systems analysis
Comfort reading and reasoning about JSON, REST APIs and API documentation, and testing endpoints with tools such as Postman
Working SQL for data investigation and validation
Confidence mapping process and data: sources, ownership, transformation and quality rules
A track record of documentation squads actually reuse, using tools such as Jira and Confluence
A degree in a relevant field, or equivalent experience
Nice to have
A multi-tenant or multi-market product environment
Exposure to Azure API Management, Service Bus or Functions
Mobile app delivery constraints, external vendors and outsourced engineering teams
Data and AI product definition
What’s on offer
Close work with product, engineering, architecture and data
Real ownership of backlog quality and release readiness
Cape Town. Hybrid. Permanent.