Job Description:
About us
ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo.
From the world’s largest cities, to our planet’s most remote regions , our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way.
If you strive for excellence, are driven by ambition , trust and respect as we are, then get your career off to a flighting start with ATR!
Our leadership profile:
People Centric Entrepreneurial Inspiring Exemplary Innovative Humble
At ATR y ou will work with passionate colleagues to make a difference in a human size company with attractive advantages!
We are looking for a GMA Contract Manager to come onboard in our Customer Support and reinforce a team of 7 collaborators!
Career Path: Account Management
Your Mission
Develop customer satisfaction: Manage & develop relationship with customers from your portfolio, support the customer in the different steps of the life of its contracts (start, termination…). Be the main point of contact for GMA related topics. Coordinate and monitor the different processes to be followed by internal operational departments.
Manage contractual commitments: Identify deviations, abuse, default or breach from the contract and build a strategy and action plan to recover operational and financial performance. Perform regular contracts reviews (internal with operational departments and external with customers) to monitor contracts commitment.
Contract administration: Implement and monitor contracts in the ATR IT system (SAP) to make sure that all operational departments are able to monitor and follow contract related orders. Monitor debt and payment terms of the contract. Invoice the services covered by contracts (monthly and per event invoices), issue quotes, notification and invoices relative to cost and expenses not covered by contracts, and perform relevant reconciliations.
About you
Field of study: business, law, economics with technical background, or engineering school with commercial experience
5 years experience minimum
Customer minded
Experience in budget management or profit center
Ability to deep dive into details and manage the big picture
Good sense of organization and coordination
Proactive, autonomous and willing to learn
Advanced level in English
General knowledge about aircraft and aeronautical industry
… but above all, you are ready to take off with us to keep connecting communities and businesses and provide the best possible products and support to our customers!
Our Recruitment Process
Fanny will contact you
Innovative and digital assessment
To get to know you better: interview with Fanny then with Valeria our Hr Recruiter
What we offer
Highly competitive compensation package (profit and success sharing, employee savings plan…)
Work-life balance (remote working, 6th week of paid leave, additional days off for family events…)
Well-being / health (supplementary health & welfare coverage…)
Career paths enabling employees to develop their skills and build a professional project
Wide choice of development programs for soft and hard skills
CSE: ATR (family and employee events) and Airbus CSE (travel, vacation camps …)
Diversity and inclusion : Over 1200 men & women with more than 35 different nationalities work together in our teams!
ATR is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
A propos d'ATR
ATR est le premier constructeur mondial d'avions régionaux et propose une nouvelle génération de turbopropulseurs. Nous sommes une filiale de deux poids lourds de l'aéronautique européenne, Airbus et Leonardo.
Des plus grandes villes du monde aux régions…