Job Title : Head
of 1st Line Risk Governance & Oversight (Broker & Partnerships)
Target Start Date: ASAP
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: c£110,000
Location: Hybrid/Remote
Closing Date for applications: 20th November 2026
Head of 1st Line Risk Governance & Oversight (Broker & Partnerships): At Ageas, we're committed to delivering sustainable growth,
exceptional customer outcomes and market-leading governance standards. We're
looking for an experienced and influential leader to join our Broker &
Partnerships leadership team as Head of First Line Risk Governance &
Oversight.
This is a critical senior leadership role with
responsibility for defining and leading the governance, assurance and risk
oversight framework across a broker network of more than 1,000 partners and
over £1bn Gross Written Premium.
You'll play a pivotal role in ensuring our distribution
strategy delivers strong customer outcomes, robust regulatory compliance and
effective risk management, while continuing to support ambitious commercial
growth plans.
Main Responsibilities as Head of 1st Line Risk Governance & Oversight (Broker & Partnerships) :
Define
and deliver the strategic roadmap for governance, risk management and
regulatory oversight across Broker & Partnerships.
Ensure
governance and risk considerations are embedded within business strategy,
investment decisions, partnerships and transformation programmes.
Drive
governance maturity and support long-term regulatory sustainability across
the franchise.
Design
and lead the Broker Assurance & Oversight Framework across a diverse
broker portfolio.
Develop
risk-based approaches to broker monitoring, due diligence, thematic
reviews and delegated authority oversight.
Own
and continually enhance the first-line risk management framework.
Maintain
oversight of key risks, controls, issues and emerging trends across broker
and partnership channels.
Lead
risk assessments, control reviews and issue management activity.
Lead
first-line oversight of Consumer Duty requirements and customer outcome
programmes.
Ensure
customer-centric thinking is embedded throughout broker onboarding,
monitoring and relationship management activities.
Develop
meaningful management information and reporting that identifies emerging
risks and opportunities for improvement.
Act
as the principal first-line contact for Internal Audit, Compliance
Monitoring and Risk assurance activities.
Skills and experience you need as Head
of First Line Risk Governance & Oversight (Broker & Partnerships) :
Significant
senior leadership experience within general insurance or a similarly
regulated financial services environment.
Strong
knowledge of broker distribution, partnerships, delegated authority or
intermediary channels.
Deep
understanding of FCA regulation, Consumer Duty, conduct risk, product
governance and fair value requirements.
Proven
experience designing and embedding governance, assurance or risk
management frameworks.
Strong
knowledge of three-lines-of-defence operating models and working with
Risk, Compliance and Internal Audit functions.
Experience
leading large-scale governance, remediation or control improvement
programmes.
Excellent
analytical capability and experience using MI and assurance insights to
drive business improvements.
Strong
executive-level communication and influencing skills.
A
track record of building and leading high-performing teams within complex
regulated environments.
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares.…