Job Description
Why Join Agilent?
At Agilent, you’ll work directly with customers on high-impact laboratory projects that make a meaningful difference in their operations. You’ll gain exposure to complex, multi-site and multi-vendor environments while expanding both your technical expertise and leadership capabilities.
This role offers the opportunity to grow through a combination of hands-on field experience and increasing project ownership, all within a collaborative, customer-focused team delivering critical solutions across the life sciences industry.
Overview
Are you looking for an opportunity to apply your project management expertise and technical leadership in a highly visible, customer-facing role? Join our team and play a critical part in delivering complex laboratory projects that directly support customer success.
In this role, you will lead or support the end-to-end delivery of large, integrated laboratory service projects. This is a highly hands-on, field-based position requiring active engagement at customer laboratory sites across New England and mid-Atlantic States along with all of North America. You will work closely with internal teams, external partners, and customers to ensure solutions are delivered safely, efficiently, and to the highest quality standards.
Success in this role comes from being deeply engaged in on-site execution, coordinating real-time project activities, and adapting quickly within fast-paced, operational environments where priorities shift based on project and customer needs.
Key Responsibilities
You will contribute across the full project lifecycle, from early solution development through execution and closeout, supporting the delivery of complex, multi-vendor laboratory projects.
Key responsibilities include:
Leading on-site project execution, including vendor coordination and equipment-related activities
Monitoring progress, resolving issues in real time, and maintaining momentum across multiple project workstreams
Supporting solution design, scope development, and proposal activities
Developing and maintaining project plans (scope, schedule, budget, resources)
Coordinating with customers and stakeholders to align expectations and execution
Delivering CrossLab solutions—including laboratory relocations, consulting, and 3D lab design—while leading meetings, driving progress, maintaining documentation, and building strong relationships across customers, internal teams, and third-party vendors
What We’re Looking For
We are seeking a candidate based in Boston (MA) with a strong foundation in project management processes, tools, and best practices, complemented by hands-on experience delivering operational or facility-based projects in the field.
The ideal candidate thrives in environments where success depends on coordinating physical activities, vendor execution, and on-site decision-making. You are detail-oriented, adaptable, and capable of managing multiple priorities (multi-tasking) in dynamic, fast-paced environments.
Strong communication skills are essential, including the ability to lead meetings, provide clear updates, and maintain alignment across stakeholders.
This role is best suited for individuals who enjoy being present where the work is happening, driving progress through direct engagement with project activities at the customer site.
Qualifications
Required Qualifications
Bachelor’s degree in a scientific or related field, or equivalent experience
5+ years of relevant professional experience, including 2+ years in customer-facing field project management
Experience applying project management methodologies
Strong written and verbal communication skills
Experience working directly with external customers
Experience with data tools/reporting systems
Experience managing equipment manufacturers and third-party service providers
Experience in busy laboratory environments, instrument service, or equipment maintenance
Ability and willingness to travel extensively (often 50%+)…