Job Description
The Training Coordinator supports the Learning & Development and Talent teams in the development, sourcing, execution, evaluation, and administration of training. This position will support the teams on top-priority training programs, including leadership development, onboarding, and training for strategic initiatives.
PRIMARY DUTIES AND RESPONSIBILITIES
Coordinate logistics (including travel, meals, and lodging) for all instructor-led workshops. This includes creating/following a checklist, sending pre-training communications, printing, and distributing materials, providing administrative support during training, and post-training follow-up activities.
Manage the corporate training rooms and provide onsite support for in-person or hybrid events.
Manage the ordering and re-stocking of supplies for the Learning & Development team.
Support virtual instructor-led training, including launching and supporting the online session (conductor – sharing screen, launching polls, creating breakout rooms, etc.).
Fulfill employee training requests by co-managing the training email inbox and Service Now requests to provide fast, positive customer service. Work with others, as needed, to ensure all employee questions and issues are resolved promptly.
Support Learning Management System activities by generating reports, testing materials, and addressing routine requests and issues.
Build and distribute training feedback surveys, including regular reporting of results.
Prepare and distribute reports showing completion of key training, including onboarding, leadership training, and compliance on a monthly, quarterly, yearly, and ad-hoc basis.
Create and maintain job aids, reference guides, and additional resources for key systems.
Manage and maintain the Learning & Development content storage processes including the team SharePoint site and training archive.
Support the audit and maintenance of training content by running reports to determine which training is up for review, reaching out to the content owner to review their content, and tracking updates needed to be assigned to the appropriate team member.
Other related duties as assigned.
REQUIRED EXPERIENCE
Some higher education beyond H.S. (coursework in HR or Learning & Development preferred).
PREFERRED SKILLS & ABILITIES
Interest or emerging skills in content design
Experience working with a learning management system (LMS)
REQUIRED SKILLS & ABILITIES
Excellent written and oral communication skills
Detail oriented
Able to learn new technologies quickly and adapt existing knowledge to new situations
Natural curiosity to understand and improve processes and desire to help the Learning & Development function run more smoothly
Able to maintain a high level of confidentially and professionalism
Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams, Outlook)
High internal customer focus
Ability to build relationships quickly, both in person and virtually, and work as part of a team
Ability to manage workload priorities and/or seek guidance as necessary
Strong work ethic and sense of personal responsibility for work outcomes
Flexible, organized, and able to accurately work under time constraints and deadlines
Strong initiative
Positive attitude; always willing to learn
This job description in no way states or implies these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic…