The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely.
This position is located in Chicago. Responsible for coordinating chapter relations, volunteer and awards and recognition programs of the American Society for Health Care Risk Management (ASHRM), a professional management group of the American Hospital Association (AHA). Provides administrative support for the ASHRM Advisory Board, including meeting coordination, materials, minutes, action items, and follow-up. Serves as a responsive resource to chapter leaders, volunteers, members, and internal partners; maintains accurate records and timelines; and supports the consistent, efficient and effective delivery of programs and processes that are in alignment with ASHRM and AHA policies. Essential Functions Coordinates chapter relations activities, serving as a primary resource for chapter leaders, responding to inquiries, sharing guidance and connecting leaders with appropriate ASHRM and AHA resources.
Maintains chapter governance records, leadership rosters, affiliation materials, policies, and required documentation; monitors deadlines and follows up on outstanding requirements.
Administers chapter leader programs and initiatives, including onboarding, engagement, transitions, milestones, recognition, discussion board maintenance, resource distribution, access requests, and ongoing support for new and returning leaders.
Compiles and analyzes chapter information, recurring questions and participation trends. Prepares reports and recommends updates to resources and processes to meet chapter needs and align the national organization and chapters.
Coordinates ASHRM nomination and election processes, including candidate materials, eligibility documentation, communications, voting timelines, vendor or system requirements, results and records.
Administers ASHRM awards and recognition processes, including application and intake, eligibility documentation, selection materials, communications, award fulfillment, presentation logistics and historical records.
Maintains project plans, calendars, timelines, contact lists and shared resources for chapter relations, governance, elections, awards and Advisory Board activities.
Prepares ASHRM Advisory Board agenda, briefing materials and minutes. Coordinates meeting logistics and tracks action items, communications and follow-up.
Documents procedures, monitors established processes and recommends revisions that improve efficiency, accuracy and service delivery.
Collaborates with ASHRM staff, chapter leaders, volunteers, AHA partners, and external vendors to deliver chapter and governance activities accurately, on schedule, and in accordance with established policies and procedures.
Monitors chapter communication channels, distributes timely updates and resources, supports peer exchange, and reports elevates recurring questions, needs, and trends to ASHRM leadership.
Supports membership growth and retention activities in coordination with the ASHRM membership team.
Performs other duties as assigned.
Minimum Qualifications: Education Bachelor's Degree Association management, business administration, communications, nonprofit management or related field Required or
Equivalent combination of education and relevant experience
Minimum Qualifications: Work Experience 3+ years Experience supporting chapters, affiliates, volunteers, boards, committees, or other member-led groups within a professional association, nonprofit organization, or comparable environment Required
Experience maintaining leadership rosters, affiliation materials, official records, deadlines and required documentation with accuracy and confidentiality Preferred
Experience coordinating…