Do meaningful work with us. Every day.
At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.
A hands-on regional HR Operations role responsible for ensuring the accurate, timely and compliant delivery of core HR operations across payroll, benefits, employee lifecycle administration and Workday.
The role serves as an operational link between employees, managers, HR, Finance and external vendors, ensuring employee transactions are completed correctly, HR data remains reliable, and processes have appropriate controls. It also provides operational support for Rewards and compensation activities.
Responsibilities
1) Payroll Administration & Controls
Own the end-to-end monthly payroll process for assigned markets, ensuring accurate and timely payroll delivery.
Manage and validate payroll inputs including new hires, terminations, salary changes, bonuses, allowances, deductions and leave adjustments.
Conduct pre- and post-payroll reconciliations, investigate variances and resolve exceptions with payroll providers and Finance.
Maintain payroll calendars, approvals, controls and supporting documentation to ensure appropriate governance and audit readiness.
Manage payroll-related employee queries and statutory or year-end activities in partnership with external providers.
Identify recurring payroll issues and implement improvements to strengthen accuracy, efficiency and controls.
2) Benefits Administration
Manage day-to-day benefits administration across enrolments, employee changes, renewals and terminations.
Ensure employee eligibility and benefits records are accurately maintained across Workday, payroll and provider systems.
Partner with brokers, insurers and benefits providers to resolve employee queries and service issues.
Support benefits renewals, invoice validation, employee communications and related administrative activities.
Contribute to benefits benchmarking and reviews through accurate employee data and operational insights.
3) Employee Lifecycle Management
Manage HR operational activities across the full employee lifecycle , from onboarding through to offboarding.
Administer employee changes including promotions, transfers, salary adjustments, leave, reporting-line changes and contractual amendments.
Ensure approved employee transactions are accurately reflected across Workday, payroll, benefits and relevant downstream systems.
Maintain employment documentation, employee records and HR Operations trackers in accordance with established policies and controls.
Provide timely and practical HR Operations support to employees and managers, escalating complex matters where appropriate.
Continuously improve lifecycle processes, documentation and cross-functional hand-offs to enhance the employee experience.
4) Workday HRIS & People Data
Act as a Workday HCM power user , supporting employee transactions, business processes, reporting and workforce data management.
Maintain accurate employee and organisational data and ensure HR transactions are completed correctly and on time.
Conduct regular data-quality checks and reconciliations across Workday, payroll, benefits and other HR systems.
Investigate data discrepancies and drive corrective actions with relevant stakeholders.
Support Workday testing, releases, process improvements and HR technology enhancements.
Produce recurring and ad hoc people reporting while maintaining appropriate data confidentiality and governance.
5) Rewards & Compensation Administration
Support the operational delivery of annual salary review and bonus processes , including data preparation, validation and implementation.
Process approved salary, allowance, bonus and other compensation changes accurately through Workday and…